Ella Reviews 

Scam
Robbers should not be taking peoples money and not deliver the goods.
I ordered few weeks ago and was told the item I chose was not available Any longer yet they are still advertising the same jacket as available so they told me they will send me a different item with all the lies about offering me discounts. Till today nothing happened and yet they have the audacity to email me asking if I am enjoying wearing the jacket I never received and now they BLOCKED me from their email list.

DO NOT ORDER FROM THIS COMPANY! My first exchange was great. Pants too large, customer service issued another pair and received. Then a week later, another pair came. I called to return and was told they only honor one return and explained I didn’t order a third pair! They told me they could only email me a 50% off coupon . The pants overpriced, so I ended up with 2 pair of the same pants, both of which I don’t like on.

Are you able to give me contact details of Ella Wear Netherlands?

DO NOT BUY FROM THEM SCAM RIPOFF Iwouldnt give them any stars i spend £72 on two jumpers ment to be size medium grey and cream i was totally shocked at what I received nothing like the picture made from a cheap fleece fabric no labels on them they are huge they measure about 4ft wide i used this site as they stated they are uk based i waited a long time for delivery only to find they came from China i have sent several emails about returning items for a refund as they are not what I ordered and sub standard i have been totally ignored hard lesson learnt from these scammers

Do not buy from this site - it's fake and from china - terrible quality worse than amazon accounts.

ELLA & CONNOR DUBLIN IS THE NAME THIS WEBSITE GOES BY..

I wouldn’t even rate this company only…
I wouldn’t even rate this company only to highlight they DO NOT WANT TO GIVE ANY REFUNDS. THEY SEND WRONG SIZED PRODUCTS , DAMAGE ON CLOTHING .
ALL THE CLOTHING (3 items ) had absolutely no labels on supposedly new clothing. THEN AS ITEMS WERE NOT FIT FOR INTENDED PURPOSES THEY WANT ME TO RETURN TO CHINA EVEN THOUGH THEY SAY THEY ARE BASED IN DUBLIN BUT A NETHERLANDS BASED COMPANY AND WANT ME TO PAY THE SHIPPING. NOT ONE PIECE IF THIS INFORMATION IS ON THEIR WEBSITE. And postal address is from Dublin !! Again they are offering me a 30% refund.
This will be going further . …..

It’s been a month since I ordered and still no delivery. The tracking number provided did work and there response continues to be it is on its way please be patient. Definitely not Australian company as stated on website.
Complete scammers, avoid at all cost.

Save your hard earned cash and do not buy from Ella Ware. There are many fashion websites that are linked to China but look or state that they are an Australian business and this is one of them. The clothes do not look like the website, cheap awful fabric used and the design is woeful. Not to mention the months waiting for this crap to arrive. No returns policy that makes sense as not paying to send the crap back to China. I will be thoroughly researching clothes companies before purchasing. It is disgusting how they continue to get away with breaking our false advertising laws. Scammers.

i ordered last month and it still hasn’t arrived and when i emailed them numerous of times i haven’t gotten a reply.

Do not purchase from this company. They are not Australian based. Cost $26 Aussie dollars to return an item that arrived faulty. Still waiting on a refund (3 months later) and they are no longer answering my emails. Buyer beware. Go to Kmart, you’ll find better quality and customer service!!!!!

Product was inferior to advertised item. Although claiming you can get a refund it's impossible to do do.

SCAM! Took weeks to send order, ignored all comms on all channels. What arrived was complete rubbish.
DO NOT BUY FROM THIS PLACE

Ordered the Marianne/Breezy Confidence Dress Size 18 on 9th Aug received on the 27th Aug, I did have to send an email asking where the dress was, as they state that it is posted within Australia. After trying on the $64-84 dress and also getting a foreign fee charged to my credit card! I found that it was not a good fit, and not a quality fabric very disappointed with the dress, I emailed them straight away and said I wanted to return the dress. Correspondence first email by ellawear offered a 50% discount on the next order, 2nd email a 10% refund and no return of dress – 3rd email 15% refund and no return of dress, I said no, so return address was then in china and told to pay postage and also any customs duties or taxes that may apply during clearance are the responsibility of the customer. Not happy with this I think that it is false advertising saying they are in Australia but returns to China. Very poor I have learnt my lesson and will certainly advise everyone -DON’T BUY FROM THEM. Also on the return policy nowhere does it say returns are to China. UPDATE December still no refund UPDATE 13/12/2025 the item was returned to me in Australia from china well after 3 months when I ordered this poor quality dress, there has been over 20 emails. Last email I told them item was return to Australia and to give me an Australian address they won’t supply one and have offered 20% refund, if I want a refund they want me to send to china again. DO YOURSELF A FAVOUR DO NOT BUY FROM ELLAWEAR have learnt my lesson $90-00 just handed over to them really.

Material and cut very poor quality. Team evaded supplying a return address and a full refund. Automated responses never address concerns.

Items ship from China and take a long time to arrive. I ordered a top and a pair of pants. Both are very poor quality and have a weird smell. I’m going to try to return them as website states they provide 30 day change of mind refunds.

The company claims to be Australian based, but the blouses I ordered shipped from China. The fabric was unspecified but claimed to be "lightweight and breathable"; it is thick polyester and spandex, and feels like wearing a plastic bag. I ordered an extra roomy size; it barely fits, especially the sleeves which looked loose in the photos but are skin-tight. Based on other reviews I've read too late, I'm not even going to bother trying to return the order. I should have known better than to order clothing from a pop-up ad.

I placed an order with Ella Chice on and have not received the product after more than a month, and I requested a refund, but the company doesn’t even bother to reply to my emails and hasn’t returned my money. A complete nightmare!

Zero. This shop is a scam. The items are on TEMU.

Dont purchase from here.

What a scam! Ordered items (not cheap either), with nothing arriving I contacted the team (via email). The assured me they were "getting ahold of the dispatch team". I never heard from them again. I emailed several times and kept on getting the same response. I have requested a full refund and they have completely ghosted me. Such a scam! Absolute fraud! Will be going further any way possible to recover money spent.

Absolutely not getting what is advertised total scam cheap cheap shouldn't be allowed to sell anything should have read reviews 😕 only fit for bin disgraceful what this website getting away with