BETRUG
ZUM SCHLUSS SIND DAS SOGAR NUR etwa 60 Euro geworden und nicht 66 €
BETRUG! Die Sendung ist nach 4 Wochen nie angekommen. Der Versandlink längst abgelaufen. Niemand geht ans Telefon! Eben habe ich ein Sendungsstatus per mail bekommen, dass die Sendung zurück an den Absender geht!!!! Ich habe nichtmal ein Zettel im Briefkasten, dass man versucht hat, die Sendung zuzustellen!!!!! Jetzt natürlich tut die Firma so, dass sie mir mein komplettes Geld nicht erstatten werden.... OHHHHHHH Natürlich... Superformul!
Ich habe nie Refund von 75% abgelehnt!!!! Wie behauptet Emilia von Echoarchiv!!!!! Ich habe 100% refund verlangt! Man dreht dir hier die Wörter in dem MUND. Eine außergewöhnlich schlechte Erfahrung!
Hello Alexander,
Thank you for your message. I understand how frustrating it is that you did not receive a delivery notice.
The tracking for order #24549 confirms that parcel JSEIL1400241820YQ is being returned to the sender. The latest scan from October 6, 2026 references Mainz-Bingen and Frankfurt HUB. The parcel is currently on its way back and has not yet been confirmed as received at the warehouse.
As the parcel is treated as destroyed upon arrival at the warehouse, an immediate full refund of €88.89 cannot be provided under this process. However, we can offer you an exceptional 75% refund of €66.67.
Please confirm whether you accept the €66.67 refund offer.
Gesendet: Mittwoch, 7. Oktober 2026 um 09:55
Betreff: Re: Aw: Bestellung #24549 bestätigt
Hello Alexander,
I understand your frustration that the parcel was not delivered and that you did not receive a delivery notice.
Tracking number JSEIL1400241820YQ is confirmed as returned to sender. The latest carrier scan was recorded on October 6, 2026 and referenced Mainz-Bingen and Frankfurt HUB. The parcel has not been delivered and has not yet been confirmed as received at the warehouse.
Within this returned-delivery process, the full refund of €88.89 cannot be provided. The authorized resolution was the exceptional 75% refund of €66.67, which you rejected. No further resolution is available within this process.
Mit freundlichen Grüßen, Emilia
Hello Alexander,
You did not use the exact words “I reject €66.67.” However, your reply stated: “NO WAY! YOU REFUND ME MY FULL AMOUNT!” As this demanded the full amount instead of the offered €66.67, it was treated as a rejection of that alternative.
Tracking number JSEIL1400241820YQ confirms that the parcel is being returned to the sender. The latest scan, recorded on 6 October 2026, references the Mainz-Bingen and Frankfurt HUB locations. The parcel is still on its way back and has not yet been confirmed as received at the warehouse.
Under this returned-delivery process, the full refund of €88.89 cannot be provided. The exceptional resolution available was a 75% refund of €66.67, and no further resolution is available after that offer was rejected.
Reply from Echoarchiv