Disturbia Reviews 

27,592
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 8,627 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping services and mention that their online orders always arrive very promptly in wonderful condition. Shoppers truly love the unique clothing designs, beautiful seasonal prints, and the overall fantastic quality of the durable soft materials used. However, some people mentioned recurring issues with clothing sizing and poor fits, noting that certain garments run quite large or unusually tight and require exchanges. A few other people also felt that occasional postal delivery delays, tracking errors, or receiving completely incorrect items made their overall shopping experience frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the brilliant quality, beautiful... See more

Quality

People report positive experiences with quality, highlighting that items are well made and look gorgeous.... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness and... See more

Order

Users describe ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Return policy

Clients share ambiguous opinions on return policy, reflecting a high level of disagreement. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a repeat customer for around two years now and I'm a really big fan of Disturbia. I especially love their pants and skirts which I frequently wear to work. Shipping is always quite fast an... See more

Company replied

Rated 5 out of 5 stars

Great Material, great fit, easy to love. The pieces i bought fit the pictures on the website, if anything were to be different its that the lighting of course is professional and i walk around in the... See more

Company replied

Rated 5 out of 5 stars

Expensive but excellent quality the coat I bought is so heavy and well made. The jumper is beautiful and the Celtic knot work is really well done. I got it delivered from Netherlands to Ireland to avo... See more

Company replied

Rated 5 out of 5 stars

Disturbia is was so easy to work with. I ordered my dress after a previous dress that I ordered from a different company had undisclosed shipping delays. My dress arrived so quickly and eased my mind... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Streetwear Store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(27,592)

8,862 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem solved

I ordered 4 dresses and after fitting decided to keep 2. But after washing one dress the stitches turned white. I send in a complain and that was taken care of. The guy who mailed me was super kind and the problem was solved really quick. I got my money back the same hour. The other dress is very beautiful and I love wearing it.

20 August 2026
Rated 5 out of 5 stars

I love my dress

I love my dress, it is a perfect fit, so well finished, and a bargain from the sale. The fabric has an unusual print, something I appreciate and look for when purchasing.

23 August 2026
Rated 3 out of 5 stars

Mediocre quality, expensive returns

Apparel quality was mediocre and not well thought out. Returns are expensive. I understand they have to ship across the pond but in the return stage they didn't make it clear or transparent their return address so you could price your own shipping label.

Knowing the quality is spotty, sizing is funky, and returns are half the cost of some of the items, I will likely not be a customer.

16 August 2026
Rated 5 out of 5 stars

Easy excahnges

I had to exchange my order twice before I found the right size for me - the process was quick and easy! super happy with the ability to find the perfect fit.

22 August 2026
Rated 2 out of 5 stars

US, highest tier rewards without any real benefits

US customer here. Having spent so much money here, I'm the highest tier in their rewards system but with NO free returns benefits like outside the US which is stupid. Otherwise returns/shipping is from Ohio and pretty quick, as is customer service response in general. Clothing quality is a hit or miss, pay attention to what materials the fabric is.

19 August 2026
Rated 5 out of 5 stars

Really cool products

Really cool products, well made, fast shipping. I've found items are large for size and have had to size down everything I've bought but LOVE them all!

21 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look