Found the service very good. Quick dispatch etc. Delivery charge somehow went double after i added 2nd item to cart even though they were sent together and weight wise they were extremely light. 2 pla... See more
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I needed a replacement door for a clients washing machine. After searching their website, I couldn't find what I needed. I emailed Direct Repair and after sending them a photo of the details of the... See more
Excellent service once my order was taken: parts delivered quickly and correctly in enormous box. No damage. Why 4* and not 5*: simply because I tried to order directly on the site,< (it ignored it (... See more
I was very glad that DirectRepair carry the Kenwood item i needed AND they deliver to Ireland (a bit costly but it was worth in my case). Delivery took somewhat longer then the advised 2 to 3 days w... See more
Company details
Written by the company
Direct Repair, de webshop voor alle onderdelen en accessoires voor huishoudelijke apparaten. Is uw koelkast, vaatwasser, wasmachine, droogkast, stofzuiger, koffiezet, mixer, boiler, .. kapot dan vindt U bij ons het geschikte onderdeel of het gepaste accessoire. Wij verdelen alle grote merken zoals AEG, Bosch, Braun, Electrolux, Indesit, Miele, Philips, Whirlpool,... maar ook voor minder courante merken kan u bij ons terecht! Bovendien bieden wij naast het volledige gamma originele witgoed onderdelen van de fabrikant ook goedkopere alternatieve onderdelen aan van een gelijkaardige kwaliteit. Vindt u uw onderdeel of accessoire niet? Neem dan gerust contact op met onze technische dienst op info@directrepair.be en wij helpen u graag verder!
Contact info
Rue du parc Industriel 32, 7822, Ghislenghien, Belgium
- +32 2 588 68 20
- info@directrepair.be
- directrepair.be
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Item not delivered
Item not delivered,no respons to email or whatsapp.
Good quality and fast delivery.
8 jours after the start of the delivery, but nice
8 jours after the start of the delivery girl
But she was nice
And it was a busy and hot day
Thank you so much for your support
Thank you so much for your support. Shipment arrived very quickly and the oart was exactly the same.
The item that I received was not the…
The item that I received was not the correct item, advertised incorrectly.
Fast service , good website
Fast service , good website .
Our freezer is working like a new one !
Felt sketchy at first - outcome was exquisite
Delivery in 2-3 days, external delivery company was really fast and the part I ordered was the correct one. Even though latest reviews didn't lift my spirit about the outcome of purchase, I was really pleased.
One out of two items in my order was…
One out of two items in my order was wrong. I need again wait several weeks for delivery, loosing time andpaying for extra visit of technician. Order 600029923, central induction module was missed.
They promised delivery in two days
They promised delivery in two days, so I made the purchase. Four days have passed, and there's no word. Furthermore, the tracking code they provided for GLS is useless. When I call the company, I get redirected to a voicemail. When I message them via WhatsApp, there's no response! I requested a small part for the dishwasher, and it's still nowhere to be found! They just make promises and leave customers in the lurch!
Not on time delivery still waiting
It's very cheep service im still waiting for my order not recommended
A lot of promises
Delivery promised for next day. After nearly one week, still package not delivered from Direct Repair towards GLS (according track & trace link). No feedback on emails and when calling you are redirected to a voice mail
bad service pay paypal 15 /07/2024…
bad service pay paypal 15 /07/2024 today is 1/08/2024. fast service ?????? IS BAD SERVICE !!!
Gold communication y paquete estabien…
Gold communication y paquete estabien well Packers in gold enveloppes and in ti me delibere,ad
And Exactly the gold part
C
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