Great service from start to finish. We only went here after Emma screwed us over failing to deliver a bed after 2 months. Totaalbed got everything done in 2 weeks. In shop sales were fantast... See more
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Heel goed geholpen in de winkel. Gelegenheid werd geboden er even rustig op te liggen en er nog over te denken. Supersnelle keurige levering. Bed was in echt nog mooier van kleur dan in de showroom do... See more
Company replied
Staff, I found the staff to be knowledgeable and friendly. They did not try to push products on you. They explained all my questions very well. Customer service, I spoke to customer serv... See more
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Knowing fully well that I want to wake up feeling rich, I decided to go for an expensive premium electric boxspring bed. Delivery took about 6 weeks which was communicated to me before purchase an... See more
Company details
About totaalBED
Written by the company
Moderne collectie
Onze tijdloze boxsprings passen in elk interieur en blijven jarenlang modern. Jaarlijks voegen we nieuwe stoffen en kleuren toe. Niet voor niets slapen bekende Nederlanders op een totaalBED!
Bezoek een van onze 26 winkels bij jou in de buurt.
Bekijk onze winkels
Betaalbare kwaliteit
Lekker slapen is ons doel. Bij totaalBED vind je alles voor je slaapkamer. Onze moderne boxsprings stel je makkelijk zelf samen, met hulp van onze slaapadviseurs. Kies uit diverse modellen, kleuren, stofferingen, hoofdborden en nachtkastjes. Het matrascomfort bepaal je zelf – zacht of stevig, met of zonder topmatras, één of twee matrasdelen, eventueel elektrisch verstelbaar. Zo ben je verzekerd van een mooie slaapkamer, slaapplezier en kwaliteit binnen je budget.
Familiebedrijf
Opgericht in 1998 door vier broers, totaalBED is echt een familiebedrijf. We helpen je persoonlijk, zorgen voor een snelle levering en lossen problemen direct op. Op ons kun je rekenen.
De zekerheden van totaalBED
Onze producten zijn van hoge kwaliteit, stijlvol en betaalbaar. We bieden 90 nachten proefslapen en omruilen is mogelijk, zodat je altijd het juiste bed vindt.
- Gratis bezorging en montage
- 90 nachten proefslapen
- Europese productie
- Snel in huis
- Goede kwaliteit tegen scherpe prijzen
Boxsprings Bedden
Matrassen
Topmatrassen Beddengoed Lattenbodems Kledingkasten Accessoires
90 nachten proefslapen
Omruilgarantie
Omdat we graag zeker willen weten dat je echt lekker slaapt, mag je je nieuwe matras 90 nachten uitproberen.
Contact info
Rendementstraat 25, 8094 RA, Hattemerbroek, Netherlands
- 038 - 455 40 10
- service@totaalbed.nl
- totaalbed.nl
4.6
Excellent
6K reviews
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Nice place and service
Good service, nice options. They don't push you to pick things in a hurry. Natascha was very friendly and provided good info
9 May 2026
Reply from totaalBED
Dear Parbhuram,
It is great to see that you had a good experience with us!
Thank you very much for your review!
Kind regards,
Myrthe
TotaalBED Customer Service
Reply from totaalBED
Dear Sir/MIss,
Thank you for this nice review, we really apreciate it!
Kind regards,
Sandra
totaalBED Customerservice
Good product, poor installment
Comfortable and quality bed but the people installed it refused to wear nylons on top of their shoes when entering our house which was extremely disturbing.
12 April 2026
Reply from totaalBED
Dear
We are happy to see that you had a good experience with us!
Thank you very much for your positive review and rating.
Sleep well!
Kind regards,
Myrthe
TotaalBED Customer Service
Reply from totaalBED
Dear SK,
It is nice to see that the delivery went as promised.
Thank you very much for your review.
Kind regards,
Myrthe
TotaalBED Customer Service
Great service from start to finish
Great service from start to finish. We only went here after Emma screwed us over failing to deliver a bed after 2 months.
Totaalbed got everything done in 2 weeks.
In shop sales were fantastic.
Delivery notifications very accurate.
Delivery came on time, bed was setup and packing taken away in 5 minutes.
Just perfect.
29 March 2026
Reply from totaalBED
Dear Mr Anderson,
Thank you very much for your review and feedback.
We’re delighted to hear that your experience with Totaalbed was smooth from start to finish. It’s great to know that our in-store service, delivery notifications, and quick setup met your expectations.
Sleep well!
Kind regards,
Jorian
Customer Service, TotaalBED
ENSCHEDE.
Staff, I found the staff to be knowledgeable and friendly.
They did not try to push products on you.
They explained all my questions very well.
Customer service, I spoke to customer service no long waiting times and got the answers I needed.
Delivery team, I had a time slot of 3 hours. 30 minutes before they arrived at my address I was called to inform me.
Overall very good and would recommend totalBED.
28 March 2026
Reply from totaalBED
Dear Mark,
It is great to see that you had such a good experience with us!
Thank you very much for your positive review.
Kind regards,
Myrthe
TotaalBED Customer Service
Reply from totaalBED
Dear YK Chan,
We are happy to see that you had a good experience with us!
Thank you very much for your positive review and rating.
Sleep well!
Kind regards,
Myrthe
TotaalBED Customer Service
The experience was good and customer…
The experience was good and customer service was helpful. We made the right choice with our bed, only the delivery took a little longer.
19 March 2026
Reply from totaalBED
Dear Rokas,
We are happy to see that you had a good experience with us!
Thank you very much for your positive review and rating.
Sleep well!
Kind regards,
Myrthe
TotaalBED Customer Service
Reply from totaalBED
Beste R. Jansen,
Wat fijn om te zien dat je de service perfect vindt!
Hartelijk dank voor je review en beoordeling.
Met vriendelijke groet,
Myrthe
Klantenservice totaalBED
Very good quality
Very good quality, nice advising when we were selecting the bed in the shop
Would be good if delivery would be faster
16 January 2026
Reply from totaalBED
Dear Anon,
We're glad to see you had a good experience with us!
Thank you very much for your positive review and rating.
Sleep well!
Kind regards,
Myrthe
Customer Service totaalBED
Friendly staff with accurate advice
Friendly staff with accurate advice. The delivery was done quite professionally well
25 December 2025
Reply from totaalBED
Dear Désiré,
We're so glad you had this experience with us!
Thank you for your review and rating.
Sleep well!
Sincerely,
Myrthe
Customer Service totaalBED
Experience with TotalBed
Staff is quite friendly and supportive to bring me all the reasonable options which fit to my preference. It helped me to come to decision making easily. Delivery is also on time and smoothly handled.
14 December 2025
Reply from totaalBED
Dear,
Thank you for your lovely review! We've passed on the compliments to my colleagues.
We wish you many more enjoyable nights!
Sincerely,
Rina
Klantenservice totaalBED
Te late communicatie over veel latere…
Te late communicatie over veel latere levering, hele slechte communicatie over het algemeen
30 November 2025
Reply from totaalBED
Beste Dennis,
Bedankt voor je review.
Wat ontzettend vervelend dat er slecht met je gecommuniceerd is over de verlate levering.
Ik neem deze week nog even telefonisch contact met je op om het te bespreken.
Hopende je hiermee voor nu voldoende te hebben geïnformeerd.
Met vriendelijke groet,
Myrthe
Klantenservice totaalBED
Scammer Alert! Request to pay 150 Euro for cancelation after 1 hour and stating 90 days cancelation policy!!!
Scammer Alert!! I left TotaalBed feeling genuinely upset and disappointed. I walked in unsure about what I needed, I felt pushed into signing something I wasn’t ready for. I was even told I had 90 days to decide, so I trusted that I had space to think.
Only an hour later, when I realised I still wasn’t comfortable, I tried to cancel. That’s when they suddenly told me I had to pay €150. No one mentioned this during the sale. The fee was hidden in tiny print, and the whole situation made me feel misled / scammed.
There was no real advice given, just sales pressure. I felt rushed and not respected as a customer.
Buying a bed should feel comfortable and honest. Sadly, my experience with TotaalBed was the opposite, and it left a very bad impression. I truly hope no one else has to go through this.
They even do not this the customer right is to know the policy and do not agree the consumer right. I will follow this with my legal adviser, but be careful before sign anything in this store and make sure they tell you the truth!!
I do not recommend at all!!!!!!
30 November 2025
Unprompted review
Reply from totaalBED
Hallo Najmeh,
Hartelijk dank voor jouw review, wat jammer te lezen dat je dit zo ervaren hebt. Dat is zeker nooit onze intentie. Bij aankoop in een fysieke winkel praten we over een bindende aankoop. Het betreffende filiaal is jou meerdere malen van dienst geweest met het geven van informatie en advies alvorens jij bent overgegaan tot het tekenen van de aankoopovereenkomst. Natuurlijk kan het gebeuren dat je als klant toch gaat twijfelen over zaken die tijdens de aankoop uitvoerig besproken zijn. Een annulering van de order is dan zeker mogelijk. De advies- en administratiekosten zullen wij in dat geval redelijkerwijs wel in rekening brengen. Wij betreuren het dat jouw verwachting hierin anders was.
Met vriendelijke groet,
Sandra
Klantenservice totaalBED
Nice salesperson
1 November 2025
Reply from totaalBED
Hello Robert,
Thank you so much for the compliment!
Kind regards,
Sandra
Customer service totaalBED
The service was excellent !
20 October 2025
Reply from totaalBED
Beste Tristan,
Wat fijn te te horen, heel hartelijk dank!
Met vriendelijke groet,
Sandra
Klantenservice totaalBED
Just order and they will make sleep ready.
We ordered bed from them, they have really good collections and friendly persons in their store.
About delivery, they do everything and make the bed sleep ready.
4 November 2024
Reply from totaalBED
Dear sir, miss,
Thank you so much for this positive review, we really appreciate it!
Kind regards,
Sandra
Customer service totaalBED
Complain want to file a complaint with…
I want to file a complaint with TotaalBed Amsterdam Arena Boulevard.
I have an Alexia duvet (200x220).
I've had it for four years, and the filling is on the sides, and the middle is flat. TotaalBed says they'll just refill the duvet for a fee, which I find poor service considering it's not that old.
I would say be careful what you buy; the staff is friendly, but the service is poor, so I won't buy anything from TotaalBed again.
RC Vos Amsterdam.
27 October 2025
Unprompted review
Reply from totaalBED
Dear Robert,
Thank you for your review.
We're sorry you had this experience.
We'd like to get in touch with you. Could you please send us an email at service@totaalbed.nl so I can contact you later?
I hope to hear from you soon.
Sincerely,
Myrthe
Customer Service totaalBED
Reply from totaalBED
Thank you for your kind words and the great review!
We wish you a lot of great night's sleep.
Kind regards,
Sharissa
Customer service TotaalBED
Reply from totaalBED
Dear Juan Camilo Gerlein,
Thank you for your review.
We are pleased to hear that you are happy with our delivery and your new bed.
Yours sincerely,
Susanne
Customer Services totaalBED
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