Overall, Dinero has been really helpful doing my taxes and Moms. I paid for Starter+ for a few years while I had a monthly income via my own business. Now that I have no more freelance in... See more
Company replied
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See what reviewers are saying
Super helpful service, very happy customer here. I was on the help line today with Huda and it was extremely helpful, sorted out my invoice payment date mixups which was a bit of mess, i couldn’t do i... See more
Company replied
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Eventhough my subscription expired Ingrid was willing to help me out and even gave me a couple days to sort my things out. Super friendly and customer oriented. Can highly recommend Dinero
Company replied
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 22, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- info@dinero.dk
- dinero.dk
4.6
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't go back to free plan
Overall, Dinero has been really helpful doing my taxes and Moms.
I paid for Starter+ for a few years while I had a monthly income via my own business.
Now that I have no more freelance income, I cancelled my subscription because 3k a year is a significant expense.
I now learned that I can't go back to the free plan because my income at one point passed the 100k treshold (and obv can't access my regnskab anymore):
"Når din virksomhed én gang har haft en omsætning over 100.000 kr. ekskl. moms, kan du ikke komme tilbage til vores gratis Dinero Starter – også selvom omsætningen falder til nul."
Really annoying practise.
24 August 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Marlene
We understand that this can be frustrating, especially when your business situation has changed.
You are correct that once a business has exceeded the DKK 100,000 turnover limit, it is no longer possible to return to our free Dinero Starter plan – even if the turnover later decreases or the business is no longer generating income.
We appreciate that this may not be the ideal solution in your current situation, but the turnover limit is a fixed condition for our free plan and applies to all Dinero accounts.
We’re glad to hear that Dinero has otherwise been helpful with your accounting, VAT and taxes over the years.
Best regards,
Lasse - Dinero Support
Scammer broker .
Scammer broker .. don't ever trust on it . Didn't given withdrawal.
25 August 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Zee Shan,
We believe this review may have been posted on the wrong company’s profile 😊
Dinero is a Danish accounting software provider, and we do not offer investment or brokerage services or handle withdrawals.
We therefore kindly ask you to check whether your review was intended for another company 🙏
Best regards
Lasse - Dinero Support
Super helpful service
Super helpful service, very happy customer here. I was on the help line today with Huda and it was extremely helpful, sorted out my invoice payment date mixups which was a bit of mess, i couldn’t do it without you Huda. Thank you very much :)
26 August 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Ergin 😊
Thank you so much for the lovely review 🙌
We’re really happy to hear that Huda helped you sort out the invoice payment date mix-up and made everything a little easier 😊
We’ll make sure to pass your kind words on to Huda. Thank you for choosing Dinero 💚
Best regards
Jonathan – Dinero Support
Eventhough my subscription expired…
Eventhough my subscription expired Ingrid was willing to help me out and even gave me a couple days to sort my things out. Super friendly and customer oriented. Can highly recommend Dinero
17 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Thibaut :)
Thank you so much for your kind words 🙌
We’re really happy to hear that Ingrid was able to help you out, even after your subscription had expired. Providing friendly and customer-oriented support is very important to us 😊
We truly appreciate the recommendation! 💚
Best regards
Jonathan – Dinero Support
10/10 Support by Hjalmer!
Just got out of support with Hjalmer! Stellar support, all questions answered and guides sent. 0 complaints!
14 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Thank you so much for your review, Herman 💚
We’re so happy to hear that Hjalmer provided stellar support and helped answer all your questions 🙌
We’ll make sure to pass your kind words on to him 😊
Best regards,
Melina - Dinero support
I’ve received a great deal of support…
I’ve received a great deal of support from Dinero with my startup’s accounting. Despite having no prior experience, I’ve been able to manage all the bookkeeping myself. The support team is friendly and quick to respond. Recently, I had a very positive experience working with Jonathan. He was professional, responsive, and clearly knowledgeable. He quickly understood my questions and provided clear, practical guidance that made things much easier for me.
6 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Thank you so much for the thoughtful review 🙌
It’s fantastic to hear that Dinero has helped make bookkeeping manageable while building your startup — especially without prior accounting experience 😄
We’re also really happy to hear about your experience with Jonathan. We’ll make sure your kind words are passed on to him 💙
Clear and practical guidance is exactly what we aim for, so it’s great to know the support made things easier for you 🚀
I had some accounting questions
I had some accounting questions, and Lucas Døcker was especially nice and helpful.
5 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Slave 😊
Thank you for your kind feedback! I will make sure to let Lucas know 🤩
Kind regards,
Magnus - Dinero support
It works, but can be better
Overall, Dinero is a way to organise your accounting.... if you know what you're doing. Dinero system is basically "do it yourself and we'll guide you" which means that you're always dependant on their accountants to guide you via a chat every single time, which makes communication harder (and even more when you're not a native danish speaker). That also means that in order for them to give you a somewhat proper guidance you need to pay an annual suscription, but you are still responsible for doing all the work, and most of the times they send you a link to follow the guidelines (even you're in a paid suscription, and i'd expect a little more involvement at this point).
In any case, the system facilitates some things, but could be better in others. Their accountants are patient and kind, so there's nothing to say against them. I was helped by Jonathan and he has been a true legend, despite my stubbornness to assimilate anything related to accounting. Thanks to him for a really good service.
(But the platform and the services provided could improve)
4 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Leandro 😊
Thank you very much for your feedback🥳 It is greatly appreciated and we will definitely take the feedback to heart.
I am happy to hear that you had a great experience with Jonathan and I will make sure to inform him about your kind feedback😊
Kind regards,
Magnus - Dinero support
So happy!
Oliver helped me so much to fix a problem I was stuck on. I'm very grateful!
4 May 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Julie,
I will make sure to tell Oliver that, thank you very much!
Kind regards
David - Dinero support
Great and swift chat support
Great and swift chat support - my session with Christian was seamless. Thank you so much.
29 April 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello :)
Thank you so much for your kind words 🙌
We’re happy to hear you had a smooth experience and that Christian could help you quickly and seamlessly. We’ll be sure to pass on the praise 😊
Best regards
Jonathan – Dinero Support
Big thanks to Karoline!
I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her time and made sure my books are correct. Thank you so much Karoline! <3
7 January 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Kerem
Wow! Thank you so much for your five starred review and for taking the time to share your experience with us here 🤩 We really appreciate it.
I'll make sure to pass on your very kind words to Karoline 🫶🏽
Wishing you a lovely Monday!
Best regards
Huda - Dinero Support
Its an amazing software program for…
Its an amazing software program for startups. The only issue is that it doesnt have translation to english-- and we have so many internationals doing businesses here. The support over chat though is amazing! Such a great team
9 June 2025
Unprompted review
Great assistance with patience
I am very clumsy at book keeping. Lucas Sjölin helped me with great patience when I was desperately confused.
6 June 2025
Unprompted review
Lucas Sjölin was helpful straight to…
Lucas Sjölin was helpful straight to the point offered to stay during the process
2 June 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej 👋🏻
Thank you for your review!
We’re glad to hear that Lucas was both direct and supportive 🙌
We’ll make sure he gets your kind feedback!
Best regards
Melina – Dinero Support
Great help from Lucas Sjölin
Great help from customer service, sometimes you have to wait a little if peak times but they are always happy to help. I received a great experience from Lucas Sjölin who walked me step by step in English on what I needed. It gave me a lot of clarity in what I was doing.
2 June 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Jane
Thank you so much for your kind review!
We’re really happy to hear that you had a clear and helpful experience with Lucas Sjölin – and that he could guide you step by step 🙌
We do our best to be there for everyone, even during busy periods, so your understanding and kind words mean a lot!
Best regards
Melina – Dinero Support
Oliver make some magic today :D like a…
Oliver make some magic today :D like a real Wizard.
thank You!
2 June 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Indré
What a wonderful message! 🧙♂️✨
We love hearing that Oliver worked a bit of magic with the support today – we’ll make sure to pass along your kind words to him!
Thank you so much for sharing your experience with us 🙌
Best regards
Melina – Dinero Support
I am so impress with the service…
I am so impress with the service provide Dinero, i am a though one in accounting and always received a great service. Today special mention to Lucas Sjölin that help me a lot in things that not even my own revisor try to explain me with. So thanks for the great client experience :)
1 April 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi German
Thank you so much for the lovely review – we’re really glad to hear that you’ve had great experiences with our support.
We really appreciate the special mention of Lucas – we’ll be sure to pass on your kind words to him!
Thanks again for sharing your experience with us.
Best regards,
Elia - Dinero Support
Lucas help me to get the last bit in…
Lucas help me to get the last bit in place, welldone!
Thank you so much for calm and clear instructions.
7 March 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Krista
Thank you for your kind words! 😊 We're happy to hear that Lucas could help you get the last bit in place with calm and clear instructions. I'll make sure to pass on your praise! 🚀
Best regards
Melina - Dinero support
Lucas Sjölin was very kind and helpful…
Lucas Sjölin was very kind and helpful for me. He helps me to fix the issue fast and clearly. Im very glad and appreciate of support tempo, because is saturday and I would like to spend time with my family.
Thanks a lot
15 February 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Dawid
Thank you for your kind review!
We're delighted to hear that Lucas was able to assist you quickly and efficiently.
We truly appreciate your feedback and hope you enjoy your time with your family!
Have a great day!🥳
Best regards
Karoline - Dinero support
OBS: If someone calls you claiming to be from Dinero due to your information on Trustpilot, they are scammers. Please contact us via chat. 🙏
Super god support
Manglede en faktura for revisorhjælp men Nicklas Andersen fra supporten fandt den super hurtigt.
Tak for det.
14 February 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Kristian
Mange tak for din flotte anmeldelse🙌
Vi er glade for at høre, at Nicklas ydet god og hurtig support - jeg sender rosen direkte videre til ham!
Du ønskes en god dag!
De bedste hilsner
Karoline - Dinero Support
OBS: Hvis nogen ringer til dig og udgiver sig for at være fra Dinero grundet dine oplysninger i denne Trustpilot, er det svindlere, og du bedes kontakte os på chatten. 🙏
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