While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Discover Dimano—a smart-casual house crafting refined essentials from premium Italian materials. Our collection balances tailored polish with effortless ease, perfect for those who want to look sharp without feeling formal. Elevate your wardrobe with modern staples that are understated, versatile, and impeccably made.
Contact info
Nikkelweg 273, 2401MM, Alphen aan den Rijn, Netherlands
- support@dimano-clothing.com
- dimano-clothing.com
Smart casual, refined & comfortable
4.8
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
nice clothes
3 March 2026
Good Couality 👌🏻
28 June 2026
I'm happy, hope you're happy too
Very good, positive, customer service have resolved my concerns
5 January 2026
Reply from DIMANO
Hi N. Compton,
Sorry to hear you feel this way. We’d really like to help.
Just to clarify: we offer a 30-day return period from the date of delivery, which is more generous than the standard return policy of many webshops. We also have a clear and easy-to-use online return portal where items can be returned or exchanged.
We’re a bit surprised by your message, as we’re not sure if you’ve already been in contact with our customer service team. If not, we’d be happy to look into this with you and see how we can help or find a solution together.
Please reach out to us directly, and we’ll do our best to assist you.
Kind regards,
Team Dimano
service is beyond terrible
service is beyond terrible
Extensive wait times on email poor responses
Tracking number clearly says it’s not even been picked up from the warehouse
Over month wait times
3-5 day response time
Pls avoid spending any money on this website I believe it’s taking orders and not sending out any stock as the brand is failing
BEWARE SCAM
17 December 2025
Unprompted review
Reply from DIMANO
Hi Mic Alex,
We’re honestly surprised to read your review. We want to be very clear: we are absolutely not a scam.
We also can’t find any order connected to your name or review, as there’s no order number or details included. Because of this, we’re very keen to understand what might be going on with your order. Our customer service normally responds very quickly and helps every customer with any question or issue.
We would really like to resolve this for you as soon as possible. Please reach out to us with your order number via:
- our website live chat
- social media DM
- support@dimano-clothing.com
Once we receive your order details, we’ll look into it immediately and assist you further.
Kind regards,
Dimano Clothing Team
A great shop to buy!
The clothes are very nice; good model and good quality.
The service is outstanding!
A great shop to buy!
17 November 2025
Unprompted review
I haven’t received my package and I…
I haven’t received my package and I have been waiting now for 1 month and I haven’t received anything or my money back
15 September 2025
Reply from DIMANO
Hi Joel,
Thank you for your message.
We’ve double-checked your details and the tracking information, and according to the carrier your package has been successfully delivered. We have also already shared this delivery confirmation with you by email.
Based on the information we have, the order has been delivered correctly.
If you have any additional information for us, feel free to let us know, but from our side everything shows as delivered.
Kind regards,
Team Dimano
No one is answering my emails for return
25 August 2025
Reply from DIMANO
Hi Sultan,
We reviewed your case and can confirm we replied to your email before this review was posted. Could you let us know what made it seem you hadn’t received our reply, so we can improve our communication?
We’ve since contacted you again and, based on our latest correspondence, the matter has been resolved. If anything remains outstanding, please reply to our email or reach us at support@dimano-clothing.com
Best regards,
Dimano Support
Excellent Quality and Service
I've been really impressed with both the quality of the products and the level of customer service. Everything I've received has been of a very high standard, and it's clear that a lot of care goes into what they offer. Customer service is also top-notch — they respond promptly and are always helpful and friendly. It's been a great experience overall, and I wouldn’t hesitate to recommend them!
26 August 2025
Unprompted review
Great company
Good service it fits nice! Support was fast with answer and delivery also faster then fast.
8 August 2025
Unprompted review
Excellent.
27 July 2025
Unprompted review
Good quality
29 May 2025
Unprompted review
Excellent quality!
Very high quality and outstanding fabrics. As advertised, everything is Italian made we are very happy with our order!
5 February 2025
Unprompted review
The T-shirt was in good quality
The T-shirt was in good quality. I will definitely buy again, but if you are not happy with the size and want to return or change the size it will cost you 10€ ekstra
31 December 2024
Topspul chapeau heren
28 June 2024
Excellent product
Excellent product, suits me perfectly (I have got a small, I am 172cm 68kg). It is great for both casual and smart chic
3 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.