Diks Autoverhuur Reviews 

Great experience. I would rent again from them

I got affordable and flixable service

Easy to deal with, very efficient, spoke good English. All booked online. Limited processing time at the counter. Very good company. Would recommend them personally.

Great van, good quality for long distance drive, definitely worth for the value! The pick up and return service were also easy and simple, everything was perfect, highly recommend it.

Really nice and uncomplicated people.

Easy to book, easy to get the van, easy to leave the van, easy to communicate. Fully convenient experience.

Very competitive price, good services, nice location choices. Honestly, my favorite part was interacting with the employees. They're so cheerful and friendly, it made my entire day. They also know their stuff really well.

Good car and Friendly staff

Quite handy, quite useful company for fast moving bulky stuff. Pick up, drop off is always easy

The dealership was kind and equipped, Also the service marketman and the one that walk us to the car.
the return was also great and they help us with explanation.

DO NOT RENT FROM THIS COMPANY!!!!

This was probably the worst rental experience I have had in my life. We rented an electric eVito van to move some things between Amsterdam and Arnhem. Although we were aware the car had a short range (around 130kms), it was 1. Enough to make it to Arnhem, and 2. We were under the impression we could charge it easily on a Fastned station (at our cost, naturally).

Turns out this car is too old, so cannot charge in a fast charger and takes 6hours to charge in a normal charger. That was already a huge disappointment and a faulty product that shouldn't be available for rental in 2026, but we accepted it as we were already on the way when we realised.

When we got to Arnhem, we charged it overnight. We made sure the car was charging (we even double checked) and the next morning the car said it was at a 100% battery. When we started driving, it immediately dropped to 40%, which was not enough to make it back to Amsterdam.

As we had a family event and couldn't wait for it to charge, we called Dicks, where we were told they could pick up the car but at a 300€ expense, which is absolutely unbelievable given the issue was on their car's side and not ours. The guy even told me over the phone that I had to pay since he couldn't make sure the problem was the car (even though the car said it was charged and it wasn't, that should be proof enough). The doubt shown over the customer's complaint and problem says enough, they clearly dont take these complaints seriously.

I will still be making a formal complaint to get the rental money back, but if I were you I would just avoid the trouble and rent it somewhere else (anywhere else really).

Unfortunately it also seems they only care about your complaint when you post it here and it becomes visible to the world. I will also make sure to post this on social media, maybe then I will be able to speak to someone that can actually help me.

Service team was exceptional. The reservation process and the vehicle details were comprehensive. We rented a cargo van for moving. The lacking star is due to the vehicle itself. We drove 2300km and the van was an older model, lacking a visual screen for navigation and the interior USB plug wasn't working. We couldn't connect to the van speakers. All of this made the travel more uncomfortable than it should have been. The van was a Citroen. Perhaps another model would be better.

Easy to book the car. Paperwork all done online. Super easy.
It was a bit difficult to return the van after hours as no parking was available and there was no obvious instructions with regards to where to leave van upon return.

We had a good experience. The reason it's not a 5 is because there were some hiccups when picking up the car. We were initially given a smaller car than the one reserved. We were eventually given the right size car, but we wasted a lot of time.

The whole experience, including the Car and the people i interacted with was very nice.

4 stars because, the windshield was dirty (desk insects, and other spots to cause a distraction while driving), and that was not expevcted.

Very friendly staff

I rented a large van for a week here recently. Everything went smoothly without any problems.

Everything was excellent, the person at the front desk, the car and the return process.
The only comment I have is that the car hasn´t water to clean the windshield