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Doika Reviews 

225
•
TrustScore 4 out of 5

4.2

Garden
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Company details

  1. Garden
  2. Garden Furniture Shop
  3. Outdoor Furniture Store

About Doika

Written by the company

Over Doika: Jouw Specialist in Exclusieve Tuinartikelen en Buitenproducten

Bij Doika vind je een breed assortiment aan tuinartikelen, zoals brievenbussen, stijlvolle plantenbakken en praktische dierenverblijven, waaronder kippenhokken en volières. Daarnaast bieden we exclusieve vuurschalen, buitenverlichting, tuinmeubilair en nog veel meer om je tuin of terras compleet te maken.

Waarom kiezen voor Doika?

  • Exclusief assortiment: Onze tuinartikelen en buitenproducten zijn uniek en bijna nergens anders te verkrijgen, perfect om je buitenruimte te verfraaien.
  • Grote producten voor grote projecten: Of je nu zoekt naar opvallende tuinmeubels of praktische oplossingen zoals brievenbussen en dierenverblijven, wij hebben de juiste tuinartikelen in huis.
  • Gratis verzending vanaf €40: Voor bestellingen boven €40 betaal je geen verzendkosten.
  • 90 dagen zorgeloos retourneren: Niet tevreden? Je kunt tot 90 dagen na aankoop zonder zorgen retourneren.
  • 24/7 klantenservice via chatbot: Onze slimme chatbot is dag en nacht beschikbaar om al je vragen te beantwoorden.
  • Spaarpunten voor kortingen: Verdien punten met elke aankoop en spaar voor kortingen op je volgende bestelling.
  • Snelle en betrouwbare levering: Dankzij onze betrouwbare partners in België, Nederland en Duitsland zorgen we voor een snelle levering van je tuinartikelen en producten.
  • Duurzame materialen: Onze producten, zoals de populaire cortenstalen plantenbakken en vuurschalen, zijn gemaakt van hoogwaardige, duurzame materialen.

Ontdek ons exclusieve assortiment tuinartikelen en buitenproducten en bestel vandaag nog. Doika staat voor kwaliteit, service en unieke producten die jouw tuin of terras naar een hoger niveau tillen!

Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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4.2

All reviews

(225)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied with the service…

I am very satisfied with the service provided by Doika. Communication throughout the purchasing process was consistently professional, courteous, and timely. The ordered products were delivered promptly and matched the descriptions provided in the online shop. Post-purchase support, including inquiries regarding product quality and handling, was addressed with the same level of professionalism and responsiveness. I can confidently recommend Doika and would not hesitate to work with them again.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product! Good service!

Great product!!

17 October 2024
Unprompted review
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Reply from Doika

Thank you for your review! We’re happy to hear that you’re satisfied with our service. We look forward to welcoming you again in the future. :) For now, enjoy your wheelie bin cover!

Rated 1 out of 5 stars

You raised the price for garden lamps…

You raised the price for garden lamps in 8 weeks for 50€ for me not understandable

17 September 2024
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Reply from Doika

Thank you for your feedback. We understand that price increases can be frustrating, and we apologize for any confusion this has caused. The price rise for the garden lamps is due to increasing costs from our suppliers, which unfortunately are sometimes beyond our control. However, we always strive to keep our products accessible and are continuously looking for ways to offer competitive prices.

As a thank you for your loyalty, we’d like to offer you a personal discount on your next purchase. Please feel free to reach out to us at info@doika.be, and we’d be happy to assist you further!

Rated 5 out of 5 stars

door keys replaces free of charge

A doorkey of my new mailbox broke in two because of my clumsiness, but Doika send me two spare keys free of charge. Super!

17 September 2024
Unprompted review
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Reply from Doika

Thank you for sharing your experience! We’re happy to hear that we were able to assist you quickly with the replacement keys. Our goal is always to provide the best support to our customers. If you ever need anything else in the future, don’t hesitate to reach out!

Rated 4 out of 5 stars

Customer service experience

Although we initially faced some difficulties with receiving our order, the team was incredibly responsive once we got in touch. Jurgen, one of their agents, called me back immediately and a few times after that to find a solution for us. He processed the refund on the same day, and despite this, the item ended up shipping anyway. We received it the next day, and Jurgen kindly gave us one of the items for free to make up for the inconvenience.

While the initial communication wasn't as quick as we hoped, the exceptional service we received more than made up for it. It's reassuring to know that they truly care about their customers and are willing to go the extra mile to resolve issues. Thank you, Doika, for turning this experience around!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

There was an issue with the delivery service and Doika contacted the company for me to find out where the order was. Great service!

30 April 2024
Unprompted review
Rated 3 out of 5 stars

Much later delivery than promised on…

Much later delivery than promised on the web-site. Very pore communication. Eventually did get what we ordered (product is as expected and of good quality). But it took 5 week (!) instead of the 2-5 working days as mentioned on the web-site!

9 July 2021
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Reply from Doika

Dear

Thank you very much for your review.

Annoying to hear that the communication could be better. We will work on this. Unfortunately the raw material shortage caused extra delay, this was unfortunately beyond our control, but this problem has been solved in the meantime.

If there is anything we can do to help, please let us know!

Regards
Jurgen (Doika BV)

Rated 1 out of 5 stars

La lettrebox nést pas arrive

12 April 2021
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Reply from Doika

Bonjour,

Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous nous donnez une évaluation à 1 étoile, alors que vous avez commandé une boîte aux lettres sur mesure et un rangement en bois. Nous avons indiqué dès le début que cela prendrait plus de temps.

Vous nous avez également envoyé un courriel et nous vous avons répondu le jour même.

Nous sommes désolés de ne pas avoir encore livré, mais malheureusement, les produits personnalisés prennent simplement plus de temps que les modèles standard.

Si vous avez des commentaires, vous pouvez toujours nous joindre au : +32492823948.

Bien à vous
Jurgen (Doika)

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