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Green Feathers Reviews 

2,061
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including cameras and wildlife habitats, noting their sturdy construction and excellent performance. Many people highlight the fast and efficient delivery service, often receiving their orders quickly and well-packaged. The customer service team is frequently described as excellent, helpful, and knowledgeable, providing great support and advice. However, some customers also noted issues with product functionality, such as cameras being 'dodgy' from day one, night vision failing, or solar charging problems. A few other people also felt that after-sales service could be unhelpful or difficult to reach, with some experiencing slow responses.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and ease of setup for items... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high-class products, sturdy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and efficient... See more

Service

Customers consistently note positive experiences with service, often describing it as great, outstanding, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a hedgehog box and wifi camera. Both arrived promptly with exceptional packaging and instructions. Really high class products. Long cables to power the camera which produces hig... See more

Rated 5 out of 5 stars

We bought this bird nest camera for a good friend and he was absolutely delighted!! Delivery was super fast and efficient and our friend has already set the camera up and is very impressed with the qu... See more

Rated 5 out of 5 stars

I have had a bird box and camera but never got the best out of it because of interference. Recently I updated my TV set and still had similar problems and difficulty in adding my system to my new TV... See more

Rated 5 out of 5 stars

Wow, what a great experience. Ordered my wildlife camera & screen pack and 48hrs later it arrived. It was well packaged and everything was in the box. Set up instructions were available in several for... See more



Company details

  1. Camera Store

About Green Feathers

Written by the company

GreenFeathers GIF

Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.

Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.

Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.

Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.

Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.

Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,061)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Bird nesting box +

Bird nesting box + camera facility were very well received by the ones who acquired the item as a present. It will be a further delight to wait and see which birds will take up residence in the course of time

7 April 2026
Rated 5 out of 5 stars

Birthday gift for a delighted friend!

We bought this bird nest camera for a good friend and he was absolutely delighted!! Delivery was super fast and efficient and our friend has already set the camera up and is very impressed with the quality . Now he just has to wait til next year for a bird to set up house!

29 June 2026
Rated 5 out of 5 stars

High quality hedgehog box and camera

I recently purchased a hedgehog box and wifi camera. Both arrived promptly with exceptional packaging and instructions. Really high class products. Long cables to power the camera which produces high quality video.

All I need now are the hedgehogs......

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality product from green feathers…

Quality product from green feathers easy set up,I had an issue with the camera going off line,phoned technical,the lady I spoke to josie was amazing and very patient as I am not very technical minded,we got it sorted thanks to josie,we cannot wait until springtime,thank you very much.

15 June 2026
Rated 1 out of 5 stars

Sent message

Sent message, no instructions and can get cheaper on Amazon. Very disappointed as I like your products?

23 June 2026
Green Feathers logo

Reply from Green Feathers

Hi Trevor,

Thanks for getting in contact. I am sorry to hear about the problems you've had with your birdfeeder! I have have arranged with our website team to include the instructions for the bird feeder on our online listing now.

Please let us know the alternative Amazon listing and we will be sure to get this price matched for you!

Hopefully this is useful but please let us know if we can help with anything else.

Kind regards,
Dexter
The Green Feathers Team

Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch, the post office held up the delivery, otherwise it would have arrived as stated by the company. Very impressed with the camera

23 June 2026

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