The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more
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Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Portlaoise, R32DYX4, Dublin Road, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Grape & Bean
Reply from Grape & Bean
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives. As for delivery, I cannot fault a thing. Delivery was quick, easy, and the bottle was well packed to ensure there was no damage. I would absolutely order from Grape & Bean again
Reply from Grape & Bean
Reply from Grape & Bean
Excellent knowledgeable recommendations with fast and efficient delivery. Highly recommend.
Reply from Grape & Bean
Great service - easy to use. Had one follow up query and quickly/efficiently answered
Reply from Grape & Bean
Reply from Grape & Bean
My wife loved the selection.
I appreciated the ability to schedule the delivery.
Reply from Grape & Bean
Reply from Grape & Bean
Great service. Lovely presentation. Recipient was very happy. I would recommend 100%
Reply from Grape & Bean
Great products, great for gifting, easy to order, super communication and really fast delivery. Will use again. Thank you!
Reply from Grape & Bean
Excellent prices, excellent products and outstanding customer service. 10/10 would recommend!
Reply from Grape & Bean
Very satisfied customer, this company consistently exceeds expectations with their attention to detail and commitment to quality.
Reply from Grape & Bean
Great choice of red wine to choose for a birthday gift, fast and prompt delivery and a very happy recipient. Thank you Greap & Bean.
Reply from Grape & Bean
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