GPTZero Reviews 

138
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were unhappy with their experience overall. People feel the software is completely unreliable because it constantly misidentifies entirely human-written texts, student essays, and classic literature as artificial intelligence. Consumers find that even standard formal writing and historical books are incorrectly marked as generated content, causing immense stress for students. However, some customers also noted that the application suffers from severe performance problems, including heavy lag, questionable features, and overall system dysfunction. Users expressed deep frustration that these extra technical flaws make the tool completely useless and disappointing to navigate during their important daily academic tasks and assignments.

What people talk about most

Artificial intelligence

Consumers express deep frustration and dissatisfaction regarding the artificial intelligence detection tools.... See more

Product

Customers consistently note negative experiences with product, describing it as a dysfunctional and useless... See more

User experience

Customers had negative experiences with user experience, describing the tool as terrible and useless due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It was quite useful until all the humanizing models came. Now, it highlights more than half the text as AI and tells you 2% AI. I don't get it. Also, there is no one to reach out to for customer se... See more

Rated 1 out of 5 stars

My daughter has been using it this year, and this is so far one of the most useless tools I have seen. It takes quotes (required by teachers) and marks them as AI, it takes eloquent sentences and req... See more

Rated 1 out of 5 stars

This app is ruining my writing. I've spent years training my academic writing capabilities. I keep getting flagged for LLM use unfairly. My own genuine writing keeps getting flagged. I have to distort... See more

Rated 1 out of 5 stars

Not accurate at all, gave it text straight from ChatGPT 90% human. I am sorry for all the students who got accused by this tool, and even more scared of those who don't study and use AI instead and ge... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

GPTZero is the first and one of the fastest-growing AI text detectors, with precise and in-depth results used by more than 4 million people, from educators, students, writers, to AI data labelers. GPTZero offers advanced AI text detection of all major large language models, from ChatGPT to Claude, Gemini, Llama and more. GPTZero is used by institutions and companies around the world including the University of Louisiana system, the New York Times, Purdue University and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

138 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(138)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraudulent charges

The actual program works great however they will not let you cancel. I have mulitple emails from them confirming they cancelled my account and I wouldn't be charged again. However they continue to charge over and over again. Had to report my card stolen and dispute the charge.

Do not trust the company.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely unreliable

I tested several English texts. Some were entirely AI-generated, some were partially AI-generated, and some were written entirely from scratch by me (I should point out that English is my second language). Every single text was flagged as 100% AI-generated! That's extremely concerning, particularly because many teachers I know rely on detection tools like this to support their suspicions that a student's work is not entirely their own. Falsely accusing someone of using AI to write an assignment is unacceptable on all levels.

There's a little something called accountability. If a detection algorithm produces results this unreliable, GPTZero should be taken offline until the system actually works as intended.

PS! I even tested with this exact review for fun, and the tool claimed it was partially AI. Well, at least it wasn't 100% AI, which is comforting. Not.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Software worked as promised

Software worked as promised, it gave me great suggestions for my writing and the support team was really helpful when it came time to cancel.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst AI detector…

Absolutely the worst AI detector around. I put in a children's book I wrote in the 1970s and it's telling me it's 100% AI! Don't waste your time or money on this lousy program. Also, put in Dr. Suess and it comes back as AI as well.

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Seems to be a scam

Seems to be a scam

They charged me over €150, I don’t have an account and any trial period was cancelled on time. Reported them to my credit card company and blocked my card.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Gathers information no matter what

This website is crimeful! How? The system doesnt take in consideration about copy right laws! What ever permision! It just does what it must! The agent needs justification to know whats copy right and on what/which document it can go arounf! This leads to crimes cause no restriction. Of course it makes the website more attractive too but on the wrong path.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

They combine the least accurate tool on…

They combine the least accurate tool on the market with the absolutely worst support. In fact it's not short of a scam, I got overcharged by 60Euros (which is very easy to verify from their backend) but all I get from the support is gaslighting.. Do no put your credit card in this thing there are many better alternatives out there

23 May 2026
Unprompted review
Rated 1 out of 5 stars

AI Checker major issue

This is probably one of the worst AI checkers I have utilized throughout my entire academic life. Not only does it constantly suffer from severe lag, inaccuracies, and intangibility, but it also actively punishes authentic students by weaponizing flawed metrics against honest, hard-earned writing.

21 May 2026
Unprompted review
Rated 2 out of 5 stars

Worst cancellation service

I had a highly unsatisfactory experience with the cancellation process for my subscription. It was incredibly difficult to navigate, and I ended up losing a significant amount of money. When I reached out to customer service to express my concerns, I received a response that was both cold and unhelpful ,no apologies or accountability were offered. I definitely do not recommend this website to anyone.

Additionally, the website itself was misleading, highlighting incorrect information and providing poor feedback. I attempted to share my own feedback, but it felt like a complete waste of my time. Overall, I'm very disappointed.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable

Unreliable, it simply throws guesses with high confidence and it's often wrong, it's useless when you can expect the writer to be better than an elementary school child.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

The product is dysfunctional

The product is dysfunctional. I used it on a paper written 10 years ago and it turned out to be 80% AI. Plus the miserable way you can't cancel your subscription.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

U are scamer

U are scamer, you take money with your fake subscribement we can’t stop i report you.
Btw dont subscribe u are going to be scam

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Got this app to record typing patterns.

Got this app to record typing patterns.

I wanted proof of my writing. Tell me why any piece of formal writing gets flagged as 100% AI, even when the typing report shows 100% human input. This is hurtful to writers and not helpful in any way. Good grammar does not equal AI writing.

10 February 2026
Unprompted review

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