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GiftYa Reviews 

392
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

392 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(392)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

4 July 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa! Glad we delivered on great gift card service!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It was fast great and reliable

It was fast great and reliable! Gift card received within minutes. I was very satisfied.

29 June 2026
GiftYa logo

Reply from GiftYa

Yay for fast, reliable digital gift card delivery! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I'll use Giftya again!

It was awesome and seamless.

29 June 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa provided awesome and seamless gift cards! Look forward to seeing you back on the site!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Recipient is Required to Provide Credit Card

I found out from my adult children that they needed to provide a credit card in order to get the nintendo gifts cards that I already paid for. I'm very disappointed in your company. I will not be using your company again based on this transaction requirement.

28 June 2026
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.

Rated 5 out of 5 stars

Wonderful service

After moving to a different state, it’s comforting to know that I can send gifts this way to my friends, and so grateful it’s delivered & I get an instant receipt, and best of all - it’s not a scam. Bless you and bless this service!

3 July 2026
GiftYa logo

Reply from GiftYa

We are so grateful GiftYa can help you stay connected to friends with digital gifts, even when the miles separate you.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I am delighted to have been able to…Delightful experience

I am delighted to have been able to send the gift card so easily and quickly. The experience enhanced my bond with the special person to whom I sent the card. Thank you.

2 July 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Aww! The best gifts are the ones that help you bond with others! Thanks for choosing GiftYa to help foster that bond with a gift card. It's an honor.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I live a distance from my granddaughter…

I live a distance from my granddaughter and this is a quick and safe way to get gift cards to her.

2 July 2026
GiftYa logo

Reply from GiftYa

Love that GiftYa gets to help you stay connected to your granddaughter with gift cards! She's so lucky to have you as a grandma!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick

Quick, easy and delivered!

28 June 2026
GiftYa logo

Reply from GiftYa

GiftYa is here to make gift cards quick and easy! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 2 out of 5 stars

I sent a egift card to my daughter and…

I sent a egift card to my daughter and she is supposed to be able to use it without her bank account information. What a joke?

30 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars
GiftYa logo

Reply from GiftYa

Mic drop for the easy to use and easy to send gift card win!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

…kudos

I love the convenience and surprising your loved ones with the gift card text. SO COOl !!!

Whoever thought of this whole gift card via text concept is a genius and backed up with a great computer program.

27 June 2026
GiftYa logo

Reply from GiftYa

Thanks for the shoutout! We love helping to make smiles with textable gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to order

This was a die that would send a 250.00 visa card

27 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to buy an online Visa gift card!
- Tiffany R. (Dir. Consumer Experience)

Rated 3 out of 5 stars
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

This was nice

This was nice! Glad I didn’t have to pay a subscription just to send a card

22 June 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to send a gift card!
- Tiffany R. (Dir. Consumer Experience)

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