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Dressly Reviews 

9,563
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 7,558 reviews, reviewers had a great experience with this company. Many customers consistently praise the dedicated support team for their prompt, empathetic, and exceptionally helpful responses whenever users reach out with questions. People also genuinely enjoy exploring the detailed styling suggestions, noting that the helpful platform assists them in effortlessly discovering wonderful outfits and flattering matching colors. However, some people mentioned experiencing notable confusion regarding automatic subscription renewals and unexpected monthly charges right after completing the introductory onboarding quizzes. Consumers additionally noted frustrating difficulties concerning product availability, explaining that certain recommended clothing items were frequently hard to locate or completely unavailable online.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Clients share ambiguous opinions on product offerings, with some consumers praising the smart, affordable... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as helpful, friendly,... See more

Response time

Reviewers express high satisfaction regarding the quick response time. Customers highlight that emails are... See more

Subscription

Consumer experiences with subscription terms are mixed and highlight varying billing practices. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some colors suggested are lighter than I would ever wear because light colors make one look bigger and are too easily ruined. But for the most part, the colors match up to what I already prefer for sp... See more

Company replied

Rated 4 out of 5 stars

I love everything about the app! The outfit scanner is a huge plus and the ai outfit try on feature is awesome to. Various styles to chose from. Giving it four stars bc of the capsule, it’s not clothe... See more

Company replied

Rated 4 out of 5 stars

Hi, Been reviewing your suggestions. I mentioned I don’t like to emphasize my arms- seems most or many have short or sleeveless tops. Also, need suggestions for ‘older girls’, I’m 80!

Company replied

Rated 4 out of 5 stars

I was curious about Dressly because it proposed to help you with a basic wardrobe that would mix and match so you could stop buying clothes randomly on Amazon. I tried it for one week. You have to... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,563)

8,752 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to understand what was…

It was easy to understand what was being asked of me. There were a lot of options for me to choose from as well.

7 September 2026
Dressly logo

Reply from Dressly

Dear Marsha,

Thank you for your kind feedback. We’re so pleased to hear that the process felt easy to understand and that you had plenty of options to choose from.

It’s wonderful to know Dressly made the experience clear and straightforward.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Charged as thought had cancelled, turns out it’s not easy to cancel

Sadly and my own fault . I got caught up in the quiz and thought I had started a free trial and I believed cancelled the same day When discovered I was about to be charged £49.99 reached out to ask for my subscription to be cancelled as I couldn’t work out to do it on the app . ( it is not easy ) They did reply that they had now cancelled it . And this
Additionally, Dressly offers a Money-Back Guarantee for eligible cases. Refund requests may be reviewed if they are submitted within 28 days of the original purchase date and before the end of the first billing cycle. To qualify, the subscription must have been purchased directly through our website, and the request must be submitted within the eligible period.
So basically they wouldn’t refund me , I never used the app as I thought it was cancelled. My fault as I thought I had successfully cancelled, but I was disappointed with the lack of understanding ! I did explain that I could ill afford to lose this money
Lesson learned , so I can’t recommend their app which might be great ! I cannot recommend their understanding and empathy . If money is tight avoid

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Choosing what I like

7 September 2026
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Reply from Dressly

Dear Mark,

Thank you for your review. We’re glad Dressly could be part of your style journey, even in a simple way.

We appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

It was easy

Yes, this is great. Answered all the questions. It was easy and hopefully I get great results.

7 September 2026
Dressly logo

Reply from Dressly

Dear Maria,

Thank you so much for your lovely feedback. We’re delighted to hear that everything was easy to follow and that the questions were answered clearly.

We hope Dressly continues to support you and brings you great results.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

This was easy to follow the steps

Very easy to follow

7 September 2026
Dressly logo

Reply from Dressly

Dear Melessia,

Thank you for your lovely feedback. We’re so pleased to hear that Dressly felt very easy to follow.

It means a lot to know we could make the experience feel clear and simple.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Jodi,

Thank you for taking the time to share your first impressions. We’re glad to hear you’re just getting started with Dressly.

We hope you enjoy exploring everything it has to offer, and we’re here to make the experience feel smooth and inspiring.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great way to get fresh ideas of styles…

Great way to get fresh ideas of styles and accessories to wear and feel confident in

7 September 2026
Dressly logo

Reply from Dressly

Dear Kate,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you discover fresh style and accessory ideas while feeling confident.

It means a lot to know our guidance is making your style choices feel inspiring and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Fun and informative

Fun and informative

7 September 2026
Dressly logo

Reply from Dressly

Dear Priscilla,

Thank you so much for your lovely feedback. We’re delighted to hear that you found Dressly fun and informative.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Better than Generic

Loved the questions and adjustments to my style and color. This seems more personalized than any generic styling app I’ve tried.

7 September 2026
Dressly logo

Reply from Dressly

Dear Krysta,

Thank you so much for your lovely feedback. We’re delighted to hear that the questions and style and color adjustments felt truly personalized.

It means a lot to know Dressly stands out from generic styling apps and is helping make your experience feel more tailored.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I love the styles and seeing i can do…

I love the styles and seeing i can do alot more with a wardrobe then i ever thought...very inspiring
Thank you all so much

7 September 2026
Dressly logo

Reply from Dressly

Dear Kristina,

Thank you so much for your lovely words. We’re delighted to hear that Dressly is helping you discover new possibilities in your wardrobe and feel inspired.

Your kind feedback means a great deal to us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

The instructions and process was super

The instructions and process was super
easy.

7 September 2026
Dressly logo

Reply from Dressly

Dear Lisa,

Thank you so much for your lovely feedback. We’re delighted to hear that the instructions and process felt super easy.

It’s wonderful to know Dressly made things simple and smooth for you.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Curious

Still in the early phase however excited to see what my recommendations are

7 September 2026
Dressly logo

Reply from Dressly

Dear Vette,

Thank you for sharing your first impressions. We’re delighted to hear you’re excited to see what your recommendations will be as you continue exploring Dressly.

We hope the journey feels inspiring and helpful, and we’re grateful to have you with us.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy

Very easy experience

7 September 2026
Dressly logo

Reply from Dressly

Dear Megan,

Thank you for your lovely feedback. We’re so pleased to hear that your experience was very easy.

It means a lot to us to know Dressly felt simple and smooth to use.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Almost all bottoms are wide leg

Almost all bottoms are wide leg; I don’t like how they look

7 September 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for sharing your feedback! We’re sorry the recommendations didn’t fully match your preferences. We recommend updating your style preferences and liking the outfits you enjoy - this helps Dressly better tailor future recommendations to your taste.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy looking through different possibilities

Lots to look at and dream about looking more
Stylish for my age

7 September 2026
Dressly logo

Reply from Dressly

Dear Meghan,

Thank you so much for your lovely words. We’re delighted that Dressly gives you plenty to look at and inspires you to feel more stylish at any age.

It means a lot to know our app can be part of that feeling.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Stylish

I love the selection and styles that are tailored to my unique style as a curvy woman

7 September 2026
Dressly logo

Reply from Dressly

Dear Sonya,

Thank you so much for your lovely feedback. We’re delighted to hear that you love the selection and styles tailored to your unique style as a curvy woman.

It means a lot to know Dressly is helping you feel seen and inspired.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I got the Professional Help I needed 🙏🏽

I was in need to cancel my subscription one of the Dressly Team Member wrote straight back & explain to get on the App to go into Accounts, select manage payments etc
Well I couldn’t find anything in the App to do what I was asked. I sent another text messsge to the Dressly Team Member, again straight back to advise me that they had cancelled my subscription for me. That was so professional & very friendly. They also notify me that my automated money will have stopped as well. That meant so much to me, to be treated as a human being that is great customer service.
Thank you once again Dressly Support Team keep treating your customer’s with the respect you showed me, that goes along way.
Kind regards Naomi 💐💐💐.

7 September 2026
Dressly logo

Reply from Dressly

Dear Naomi,

Thank you so much for your kind words. We’re delighted to hear that our team was able to respond quickly, guide you clearly, and take care of everything for you in a professional and friendly way.

It means a great deal to know you felt treated with respect and as a person. Your feedback is truly appreciated.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

This is very enlightening and extremely…

This is very enlightening and extremely helpful

7 September 2026
Dressly logo

Reply from Dressly

Dear PATT,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels enlightening and extremely helpful to you.

It means a great deal to know our guidance is making your style journey feel clearer and more confident.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Complete outfits designed to match that…

Complete outfits designed to match that I can pick and choose my favorites

7 September 2026
Dressly logo

Reply from Dressly

Dear Deborah,

Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the complete outfits and the flexibility to pick and choose your favorites.

It’s wonderful to know Dressly is making style selection feel both inspiring and personal.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Very easy

Something different and exciting

7 September 2026
Dressly logo

Reply from Dressly

Dear Sherry,

Thank you so much for your lovely words. We’re delighted to hear that Dressly felt something different and exciting to you.

It means a lot to know our style experience is bringing a fresh and enjoyable touch.

Kind regards,
Dressly Team

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