Whilst there were slight delays it was worth it in the end. The quality of the chairs is absolutely outstanding. They arrived fully assembled, were well packaged are solid and will last a long time.... See more
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All communication with GGM went smoothly. I dealt with Mirco, who helped me finalize an order. He was very patient with and gave detailed answers to all my many questions in a professional and timely... See more
Company replied
We have placed a large order recently. We are very happy with the received products (build quality and looks). The products were well packed and we did not notice anything out of the ordinary. Unpac... See more
I recently bought some furniture from GGM Möbel, and I couldn’t be happier! The quality is outstanding—sturdy, well-made, and looks even better in person than in the pictures. Their customer... See more
Company details
Written by the company
Das Unternehmen wurde im Jahre 2016 gegründet und entsprechend unseres Grundsatzes „Leistung schafft Erfolg“ ist es uns gelungen den Markennamen „GGM Möbel International“, fest am Markt zu etablieren. Das neue Grundstück verfügt über eine Gesamtfläche von ca. 178.000 m² mit einer bebauten Fläche von ca. 40.000 m² und einer reservierten Fläche von 80.000 m². Eine starke Internetpräsenz auf den relevanten Verkaufs- und Handelsportalen Ebay, Facebook, sowie einen eigenen Webshop, repräsentiert zusätzlich unser Engagement.
Contact info
Weinerpark 16, 48607, Ochtrup, Germany
- 025537574700
- beratung@ggmmoebel.com
- ggmmoebel.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Berater mirco very helpful and he solve…
Berater mirco very helpful and he solve my big problem.
Thanks alot Mirco.
1 September 2026
Unprompted review
I particularly appreciated the company's reliability and the professionalism of the operator
I particularly appreciated the company's reliability and the professionalism of the operator who assisted us in handling a complaint.
Courtesy, prompt feedback, and immediate resolution of the issue demonstrate a company that is extremely knowledgeable about both product quality and customer service.
6 July 2026
Unprompted review
I was at the showroom in Germany and it…
I was at the showroom in Germany and it was a Nice experience. Olcay and Harry were very helpful regarding my order!
13 July 2026
Unprompted review
Top service!
7 July 2026
Sillas son muy bonitas y parecen de…
Sillas son muy bonitas y parecen de buena calidad . Servicio rápido.
18 June 2026
Unprompted review
You have the best manager
You have the best manager, his name is OLCAY. Worderful comunication. He is really helpfull in every single question. BRAVO
1 February 2026
Unprompted review
The delivered product could not be…
The delivered product could not be assembled. It was delivered without assembly instructions, and no meaningful support was provided by the supplier. Instead of offering a solution, I received nothing but lecturing and unhelpful comments. The combination of products recommended by the sales representative was obviously unprofessional and showed a lack of expertise.
Unfortunately, I no longer have any trust in this company. Since nobody is responding to my messages anymore and I have still not received an invoice, it seems that they do not care about this issue at all. That is why I am writing this review.
1 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have spoke to ( Ali Allouche ) he was…
I have spoke to ( Ali Allouche ) he was very helpful and nice .
Solved my problem immediately amazing guy , thank u so much . 5x Stars
9 June 2026
Reply from GGM Möbel International GmbH
Dear Customer,
Thank you very much for your wonderful review and kind words!
We are delighted to hear that Ali Allouche was able to assist you quickly and efficiently. We will be sure to pass on your feedback to him, as recognition like this means a lot to our team.
Thank you for choosing GGMMöbel. We truly appreciate your trust and look forward to assisting you again in the future.
Kind regards,
Your GGMMöbel Team
Super service thqnk you for This…
Super service thqnk you for This service and help
8 June 2026
Unprompted review
Reply from GGM Möbel International GmbH
Dear Customer,
Thank you very much for your kind words!
We are delighted to hear that you were satisfied with our service and support. Your feedback means a lot to us and motivates our team to continue providing the best possible customer experience.
Thank you for choosing GGMMöbel. We look forward to assisting you again in the future.
Kind regards,
Your GGMMöbel Team
It’s perfect
It’s perfect . All the table are goods and services is ok . The best
Stefania
Italy
28 May 2026
Unprompted review
Reply from GGM Möbel International GmbH
Dear Stefania,
Thank you very much for your kind review!
We are delighted to hear that you are satisfied with your tables and our service. Your positive feedback is greatly appreciated and motivates our team to continue delivering the best possible quality and support.
Thank you for choosing GGM Möbel. We look forward to serving you again in the future.
Kind regards,
Your GGM Möbel Team
They take the money and postpone delivery.
If you’re a private customer looking to order chairs for your home, I would strongly advise avoiding this company. They clearly do not prioritize small orders and are willing to delay deliveries for months without taking responsibility.
I relied on their positive review score and ordered 8 chairs through their website, which stated delivery would take 2–6 days. After 6 days passed with no delivery, I called to follow up. That’s when I was told, quite casually, that the item was not in stock and that they prioritize orders from hotels and restaurants. I was given three options: wait six weeks for restocking, choose a different chair that was available in the warehouse or cancel the order. Because I really did not like the other chairs they suggested, I agreed to wait the 6 weeks.
In week 6, when the order status still had not changed, I contacted them again. Only then did they inform me by email that the delivery would not be possible in 6 weeks, but 20 weeks (a ridiculous timeline for a company of this scale).
At that point, I was extremely frustrated. They had taken the full payment upfront and kept me waiting all this time without any proactive communication or sense of responsibility. What’s even more surprising is that the website, as I'm writing this review, still lists the chairs as available with a 2–6 day delivery time. If the item was not in stock, why was this not updated?
1 March 2026
Unprompted review
Reply from GGM Möbel International GmbH
Dear Customer,
Thank you for your detailed feedback. We are very sorry to hear about the significant delay in your order and the lack of proactive communication. This does not reflect the level of service and transparency we aim to provide.
In some cases, availability and delivery times may change due to high demand or supply chain delays from the manufacturer. However, we agree that you should have been informed much earlier and more clearly, especially regarding the extended delivery time. Please accept our sincere apologies for this.
We fully understand your frustration, particularly as you relied on the delivery time stated in our webshop. Your comment regarding the stock information is taken very seriously and will be reviewed internally to prevent such situations in the future.
If your case is still unresolved, we kindly ask you to contact our customer service so we can find an appropriate solution together.
Kind regards,
Your GGM Möbel Team
DO NOT TRUST THEM!
DO NOT TRUST THEM!! I ordered some tables and paid directly online, but they did not have the item (despite it said available on the page) so they sent me a suggestion for an alternative but I did not want that so I asked for a refund. Still after a week I have not received my money. I called them and they said the refund might take up to a month!! They are VERY RUDE ALSO, I think the entire company is only one guy and he keeps referring to other departments but every time I call it's him who answers. AGAIN, DO NOT TRUST THIS WEBSITE FOR ANY PURCHASES!!
UPDATE (May 5th)): The same person just called me and said that we have refunded you so please remove your comment from Trustpilot! And I told him this is not how it works, Trustpilot is for the customers to share their experiences and this has not changed my experience and I hope you improve your services, I feel he got upset that I refused to delete the comment and said ok thanks and hung up!! So I feel the intention was still not to satisfy the customer, it was only to remove the comment!!
19 April 2026
Unprompted review
Reply from GGM Möbel International GmbH
Dear Customer,
Thank you for sharing your experience. We are very sorry to hear that you are dissatisfied with your order, the handling of the stock situation, and the refund process. This is not the standard of service we aim to provide.
We understand your frustration regarding the cancellation and the waiting time for the refund. Depending on the payment method and bank processing times, refunds can in some cases take several business days to be completed. However, we acknowledge that clearer communication on this process should have been provided from our side.
We also take your comments regarding communication very seriously. Our intention is always to assist customers properly and transparently, and we regret that you did not feel this was the case.
Regarding your update: we fully respect every customer’s right to share their honest experience on review platforms. We do not ask for reviews to be removed in exchange for any service outcome. If there was any misunderstanding in the conversation, we sincerely apologize.
Your feedback has been noted and will be reviewed internally to improve our processes and communication.
Kind regards,
Your GGM Möbel Team
The situation has been resolved
I previously left a review regarding my chair order, as the model I ordered was out of stock.
After that, the customer service team contacted me and the issue was resolved by providing an alternative product. The situation has been settled.
I am updating my Trustpilot rating.
29 April 2026
Unprompted review
Reply from GGM Möbel International GmbH
Dear Customer,
Thank you for your update and feedback. We are very pleased to hear that your issue has now been resolved and that you are satisfied with the alternative product provided.
We truly appreciate your trust and your updated review, and we are always happy to assist you again in the future.
Kind regards,
Your GGM Möbel Team
Reply from GGM Möbel International GmbH
Thank you for your kind feedback!
We’re very happy to hear that you had such a positive experience. Your kind words mean a lot to us, and we truly appreciate it.
We hope to welcome you again soon!
Kind regards,
Your GGM Möbel Team
The best Company i have order i from
The best Company i have order i from. So nice people to talk with so kind and Beautiful Thank you.
22 April 2026
Unprompted review
Reply from GGM Möbel International GmbH
Thank you so much for your kind words and wonderful feedback!
We’re delighted to hear that you had such a positive experience with our team. Providing friendly and helpful service is very important to us, so it’s great to know you felt well taken care of.
We truly appreciate your support and look forward to serving you again in the future!
Kind regards,
Your GGM Möbel Team
Reply from GGM Möbel International GmbH
Thank you very much for your feedback!
We are delighted to hear that you are satisfied with the quality of our products and with Nadia’s service.
We look forward to serving you again in the future.
Your team at GGM Möbel International
A lovely lady rang me
I lovely sounding lady rang me for a chat. She was friendly and very cheerful. You can call me anytime for a chat!
6 March 2026
Unprompted review
Reply from GGM Möbel International GmbH
Hello,
It seems that this review may have been posted for the wrong company. The situation you describe does not relate to our business.
Could you please check whether the review was intended for a different company and update or remove it if necessary?
Thank you.
Quality equipment and furnishing, perfect service and easy communication
All communication with GGM went smoothly. I dealt with Mirco, who helped me finalize an order. He was very patient with and gave detailed answers to all my many questions in a professional and timely manner. I also stopped by their main store at the headquarters and was very impressed with the quality of all the equipment and furnishings.
5 March 2026
Unprompted review
Reply from GGM Möbel International GmbH
Thank you very much for your kind feedback! ⭐
We are thrilled to hear that your experience with GGM was smooth and that you appreciated the quality of our equipment and furnishings. It’s wonderful to know that Mirco provided professional, patient, and detailed support throughout your order — we’ll be sure to pass on your compliments to him.
We’re also delighted that your visit to our headquarters left a positive impression. Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best service possible.
Best regards,
Your GGM Möbel International Team
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