Gavin Paskin was extremely helpful and considerate when discussing the options for a Funeral Plan. It was always a difficult subject for me to tick off as done from my bucket list. Gavin explained eve... See more
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About Golden Leaves Funeral Plans
Written by the company
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Contact info
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, United Kingdom
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
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Everything was explained in simple…
Everything was explained in simple terms service was very goid from start to finish
Extremely happy with arrangements I was…
Extremely happy with arrangements I was listened to and all my children need to do is a phone call everything else is dealt with so not giving them any stress at the time when they will be grieving so very glad I done this quick and professional and a cost I could afford
The advisor who visited me at home was friendly and knowledgeable.
The advisor who visited me at home was friendly, professional and knew the products well. He did not give me the hard sell which I was very relieved about, but instead he listened to what I wanted. I do want my ashes scattered in space by Aura Flights and had hoped that Golden Leaves would accommodate that and allow me to purchase that as part of the funeral package but he said he'd not heard of anyone doing that and suggested I ring Golden Leaves which I did. They told me that they couldn't do that.
it was very easy and the y were so good
Very friendly understanding staff
Very professional
Very professional explained everything he made sure I understood no hard sale If someone asked I would have no problem recommending them to you
Thanks
Peace of Mind
Everything talked through and easy to understand.
Answered all questions.
Agent was very approachable and professional.
Happy with the service.
Call handler on initial call very…
Call handler on initial call very friendly. Gave very good impression of the company. Made arrangement for a representative to come to my home. He arrived on time. He was very professional. He advised on all the different types of funerals golden leaves could offer. No pressure was applied. Given ample time to make a decision. I took great comfort in knowing local funeral directors and crematorium would be used.all paperwork arrived promptly
I would highly recommend golden leaves to anyone considering advance preparation on whatever your choice of funeral arrangements
Had issues,no follow up phone call
Had issues,no follow up phone call, when we did eventually get one was asked if we wanted to cancel,paperwork went missing in post, however sales person was excellent .
Great Golden Leaves
Stuart was very helpful and explained eveything clearly the paper work was clear and the Golden leaves card is very useful to carry around,
Also being covered in case of death in Spain and the uk with next of kin contacts in each country is great.
Thank you stuart and Golden Leaves
The service was great the kind and you…
The service was great the kind and you had time to think before you made your decision
Very Easy to set up and very affordable
Very Easy to set up and very affordable
It is very comforting to know that we are covered when the inevitable happens and that this will not finacially affect our family
Everything was explained to me clearly…
Everything was explained to me clearly and consisively. There was no pressure or annoying phone calls begging me to use their services. The only phone calls I received were updating me and asking if I had any questions.
Well presented
Well presented by your representative, who answered all my queries, and gave me a very good overall picture of the company, and felt comfortable about what I was doing
Answered all my questions
Answered all my questions
Was very polite and empathetic to my needs
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