Betterfeast Sverige Reviews 

252
TrustScore 3.5 out of 5

3.4

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Hälsosammare & färdiglagade matlådor levererat direkt till din dörr!💚


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3.4

Average

TrustScore 3.5 out of 5

252 reviews

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Replied to 58% of negative reviews

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3.4

All reviews

(252)

30 reviews in the last 12 months

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Rated 3 out of 5 stars

Overpriced and taste like deepfrozen fastfood

Really disappointed. The food boxes looks nothing like the pictures on their website.
Tasteless vegetables and poor quality of some of the components.
I was under the impression that the meals would be individually packed portions
- ready to eat, but no!
Chicken, fish, meat patties etc for 4 persons are separated in one container without sauce or seasoning.
You have to add water to another container and cook rice, bulgur etc for 20 mins.
Sauce and veggies for 4 p respectively in two other plastic containers (that tends to melt in recommended owen heat).

2 March 2026
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Hi Camilla.
Thank you for your review – and we’re truly sorry to hear that your experience did not meet your expectations.

We always strive to deliver tasty, high-quality meals, so this is certainly not the experience we want our customers to have. We take your feedback regarding taste, quality, and packaging very seriously and will pass it on to our kitchen and production team.

Regarding portioning, our concept is that meals are delivered as fully prepared family portions that simply need to be heated – not as individually portioned servings. We understand if this was not clearly communicated beforehand.

The same applies to preparation: our meals are generally fully prepared, but certain elements such as rice and similar components need to be heated in the oven together with the rest of the dish.

If you experience that the packaging cannot withstand the recommended temperature, we would very much like to hear more so we can investigate further.

You are very welcome to contact our customer service directly so we can look into your specific case and find a solution.

Rated 1 out of 5 stars

Lying about their product

Lying about their product, and phone number they put on the website doesn’t work.

I ordered a package from betterfeast because I don’t like to cook, I live in a small apartment, and I don’t really have time. So ”ready cooked meals - made by chefs” sounded really good.

However, this is complete bullshit. This is not ready cooked meals, some of the ingredients comes completely raw and some half cooked.

You need an oven and 25 minutes in order to prepare the food (which I don’t have, that’s why I wanted to order READY MADE food).

And like a nice bonus they will withdraw money from you for the next delivery before you’ve even had time to taste the first delivery- even though you choose the bi-weekly delivery option. So now I need to just throw away two weeks of raw ingredients since I was not informed that I’ll need to cook the meals by myself and that it needed certain appliances.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Very frustrating experience – issues before even trying the food

I would strongly advise caution when dealing with this company. Unfortunately, I have encountered multiple problems before even eating a single meal.

Shortly after signing up, I was charged for a second week of meals without being given a proper opportunity to evaluate the first week or cancel the upcoming order.

Although the FAQ states that customers can opt out of fish and pork, this option is not available during the actual ordering process.

There is no clear ingredient information shown when selecting meals. In particular, it is unclear whether dishes contain pork, beef, or a mixture of both.

The QR codes on the food boxes are supposed to link to nutritional and ingredient information, but they lead to the Betterfeast website where no such information is provided.

Customer service has not responded to my email inquiry regarding ingredients.

Calling customer service by phone results in no answer.

After being charged for the second week, I immediately cancelled my subscription. As a result, the system now blocks me from selecting meals for the upcoming week, effectively freezing my account.

Overall, this has been an extremely frustrating and poorly managed experience.

At this point, I cannot comment on the taste or quality of the food itself, as we have not yet tried any meals. I will update this review once we have eaten a few.

11 January 2026
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Hello Laszlo

We’re sorry to hear that you weren’t able to get through to us — may we ask if you contacted kundservice@betterfeast.se
?

We can see that you had a subscription to our Family Box, where you select your meals yourself. The option to exclude fish or pork applies to the Everyday Box or Weight Loss Box, not the Family Box, so we’re sorry if there has been any misunderstanding here.

It is also correct that once a subscription is cancelled, it is no longer possible to make changes to existing orders. However, you should absolutely have been able to reach our customer service, who would have been happy to assist you.

Please try contacting us again so we can look into this together and find a good solution.

Best regards,
Team BetterFeast

Rated 1 out of 5 stars

Catastrophic

Catastrophic. Never been so disappointed by the food. Taste-terrible. Consistence-same…
Plain, without taste, unhealthy cheap fast food. It’s important to note that is even nothing close to Factory meals. Or other boxes like Linas or other.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

The food is truly terrible

The food is truly terrible.
Please don’t order from here. Save your money. I wouldn’t eat this even if I got paid.

We got 35 packages for half price, probably because the food was old. But we discovered that later.

We got the meatloaf, and it tasted like old pig. The whole family had to spit it out and me and the kids almost vomited. Then we tried the pulled pork and it was equally bad. We threw everything in the thrash eventually.

Don’t order from here. Read the reviews. Airplane food tastes better.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible food and delivery, no customer service

My Better Feast experience was rather horrible. The food itself was bad, and the delivery made it even worse. My order never arrived on the day it was supposed to. Instead, it arrived a day late at 10 PM, and the box was a complete mess. Sauces had leaked everywhere, just like the previous order! It was disgusting, I had to clean all the packages instead of going to bed, and I even had to throw away two of the meals because they were open and ruined.

Customer service never answered when I mailed them, essentially ghosting me.

Stay away from this company.

1 September 2025
Unprompted review
Rated 4 out of 5 stars

Food and delivery quality is good

Food and delivery quality is good. Ideal for people who are lazy to track nutritions for weight loss, for people like me. Taste is okay, nothing much to stress. Cost is reasonable.

Sometimes their rice items gets overcooked or less cooked in oven even though following same time as mentioned in label. Nutritional values for the week menu not uploaded always or find it difficult to locate it for weight loss package menu, which is not ideal for this category. Overall, I’d recommend.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Not recommending this company AT ALL!!

The food is really bad. (except maybe one or two dishes). They try and mix ingredients that are not suited for eachother. I had to throw away some of the dishes. The plastic containers are impossible to open unless you use a knife! The delivery is not on time, they even missed to deliver the package once, and the food reached out to me old! Customer service don't answer, unless you want to sign up for a subscription! Save your 4000kr per month, and order from somewhere else. I don't recommend this company at all!!

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for meals for 2 weeks…

Ordered and paid for meals for 2 weeks and didn’t get anything delivered. Can’t contact customer service. Phone number seems to be fake. No one is responding to my emails. Seems like a SCAM!

31 March 2025
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Dear Julia,

Thank you for reaching out — and first of all, we’re truly sorry for the frustration and concern you’ve experienced. We understand how disappointing it can feel when expectations aren’t met, and we appreciate the opportunity to clarify.

We’ve reviewed our records, and according to our mail system, you contacted us on March 31st with your concern. Our customer service team responded on April 1st, offering either a full refund or a 100% discount on your next delivery. You opted for a refund, which was processed promptly.

Following that, you received a second delivery, which we assume met your expectations — though please don’t hesitate to let us know if that wasn’t the case.

On our website, we state that we respond to all emails within 24 hours on weekdays. We kindly ask that customers allow us that timeframe to reply before concluding that something might be wrong or leaving a negative review.

Again, we're sorry if your experience caused you to doubt us as a company — we are absolutely not a scam, but a small Scandinavian team doing our best to deliver quality food and service.

Should you have any further questions or concerns, we’re here and happy to help.

Kind regards,
The BetterFeast Team

Rated 1 out of 5 stars

Horrible service

Horrible service. I ordered a week when my we were changing the oven. There was no option to cancel the second week, so they do not have a "try out week", which now makes sense, because their food it impossible to eat. The Monday dish from my first week was already not looking good and we all got food poisoning from it. I just threw away the rest of it, because I was too afraid to eat it. When I tried to contact customer service to get a refund for the second week or at least cancel it, nobody was replying. Their phone line is dead. They ghost you via email as well. I regret not taking any photos of their "food"that gave us food poisoning. Honestly, they even managed to make hummus uneatable. Another issue - the amount of plastic containers. I understand having these containers for the food you're supposed to reheat, but for grains? Even the uncooked rice and bulgur were in giant plastic containers. Please avoid this service.

29 October 2024
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

We do appologies for the late reply you got from our customer service. Even if it was within the 24 h reply time we promise, it still was a late reply considering the nature of your enquiry.

We deeply regret the inconvenience you have had with our service (vomiting after having eaten the dish) and as you know, we have given you a full refund of the entire delivery. (All 4 dishes delivered)


Naturally we have asked Gordon Delivery for a cooling report from the delivery car, and this has shown to be within the allowed temperature limit.

We have not had any other complaints of this sort about the dish, and at the moment we consider this to be limited issue. Should you have any additional information or complaints we do encourge you to keep in contact with our customer service.

About our plastic containers. The white and black plastic packaging is C-PET which is a decrystalline PET that can withstand temperatures in the range of -40C to 220C. and is approved for food storage and heating.

CPET i is partially crystallised in structure. This makes the material stronger and able to retain its shape at higher temperatures.

Rated 4 out of 5 stars

I subscribed to Betterfeast’s weight…

I subscribed to Betterfeast’s weight loss program for several weeks, including the Bootcamp package. I have lost 5 kgs which I’m very happy about and it would have been significantly more had I not paused like during holidays and trips. The food was quite tasty for being diet food and really fulfilling portions. It’s just that it became too much chicken and bell pepper sometimes, but other than that, quite a big variation of dishes even though I’ve gone with it for quite some time. The staff was always very quick to help if needed and the food always kept fresh during the week. It was quite a value for money experience, I’d really recommend Betterfeast! 🤩

26 February 2024
Unprompted review
Rated 1 out of 5 stars

If you’re looking for airplane meal at…

If you’re looking for airplane meal at home this is the choice… Not that tasteful at all. I wanted to reclaim my coming orders but they didn’t want to refund my second order due to a campaign.

3 September 2023
Betterfeast Sverige logo

Reply from Betterfeast Sverige

We're sorry to hear that your experience with our food fell short of expectations. Your honest feedback is valuable, and we assure you that we're actively working to address the issues you've raised to enhance our offerings.

Med vänliga hälsningar,
Team Betterfeast

Rated 1 out of 5 stars

Wrong price, wring delivery and no correction. Customer support with an attitude

Company misdeliver 4 portions instead of 5 as ordered week one. This mesnt we had to cook the full week anyhow.
Further some of the meals are very low on protein not at all a feast as promised. 2.7g protein per 100g is not enough even for elderly sedentary people.

Furthermore the company showed 1 price online at check iut but it was change on week 2. Even after clear evidence with screenshots online and email receipts the compny refuses to correct the billing after many factusl emails to them.
In response you can expect smirky emails and emoji not responding to your questions,

If it is not already clear. I strongly advise not to try their food service. You are better of going to the freezer section and getting something vetter tasting for way less issues.

5 September 2023
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Thank you for taking the time to share your thoughts. We apologize for any disappointment you experienced with our food. Your feedback is crucial to our improvement, and we are committed to making the necessary adjustments to ensure a better experience in the future.

Med vänlig hälsning,
Team Betterfeast

Rated 5 out of 5 stars

Food is good and tasty

Food is good and tasty. So far, the only time I had an issue with their service ( I got one meal less than expected) they quickly react and applied a discount on my next payment.

27 February 2023
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Hi, thank you so much for your review! We strive to make everyone happy and satisfied 🥰

Kind regards,
Team Betterfeast

Rated 5 out of 5 stars

The food is really good!

The food is really good! We order the weight loss package which is same menu as the everyday menu. It’s pretty high quality and healthy food and we are super happy. I have been subscribing for a month and would be happy to keep going for a long time.

8 June 2022
Unprompted review
Betterfeast Sverige logo

Reply from Betterfeast Sverige

Hey Heather,

We genuinely appreciate your generous words about our service, your kindness is felt by our whole team. ❤️

Med vänliga hälsningar,
Team Betterfeast

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