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Bonlulu.dk Reviews 

488
•
TrustScore 3 out of 5

3.2

Children's Clothing Store
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Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Baby Store
  4. Children's Store

Written by the company

Velkommen til Bonlulu.dk. Hos Bonlulu ønsker vi at blive Danmarks fortrukne børne webshop, med kvalitetsprodukter til børn. Vi forhandler kun varer, vi selv kan stå inde for og som vi ved, er i god og lækker kvalitet. Hos bonlulu har vi et stærkt kundeservice, hvor du altid vil blive mødt af en medarbejder, der vil gøre sit bedste for, at du får den bedste oplevelse inde hos bonlulu.

Contact info

3.2

Average

TrustScore 3 out of 5

488 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(488)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

0 stars for this web shop…how can a…

0 stars for this web shop…how can a junior bed with madras can be lost on GLs…this is their explanation after 2 weeks of waiting…they can not find the package… a large one is lost??? Bullshit…
Never ordering from them and I also not recomand anyone do it!

17 July 2025
Unprompted review
Bonlulu.dk logo

Reply from Bonlulu.dk

Tak for din anmeldelse. Jeg er utroligt ked af at læse om din oplevelse, og jeg forstår fuldt ud, hvorfor du har det sådan.

At en juniorseng og madras er blevet væk hos vores fragtpartner er uacceptabelt, og to ugers ventetid på en forklaring er en total servicefejl fra vores side. Du har fuldstændig ret til at være frustreret. Vi tager det fulde ansvar for dette. Det sidste, vi ønsker, er at en kunde føler sig svigtet, og vi har fejlet i denne sag.

Rated 5 out of 5 stars

God service

3 January 2024
Bonlulu.dk logo

Reply from Bonlulu.dk

Hej Jens

Mange tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det er simpelthen en fornøjelse at læse anmeldelser som denne - hvor er du sød!
Det sætter vi utroligt stor pris på 🥰

Knus
Bonlulu❤️🧸

Rated 5 out of 5 stars

We bought our daughter a Christmas…

We bought our daughter a Christmas present from Bonlulu.

From the start this was a good experience and super fast delivery.

We had some trust issues since we have been scammed before but this company is amazing!

I needed to talk with the costumer support and they were so helpfull and nice!

We will for sure be a happy costumer again.

Thanks from us!

6 December 2023
Unprompted review
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Reply from Bonlulu.dk

Kære Fridrik

Mange tak for at dele jeres positive oplevelse med Bonlulu! Vi er glade for at høre, at jeres datters julegave var en succes, og at I havde en generelt god oplevelse med os.

Det glæder os, at vores hurtige levering og service har kunnet afhjælpe eventuelle bekymringer om tillid, især hvis I tidligere har haft negative erfaringer andre steder. Vi sætter stor pris på, at I fik en positiv oplevelse med vores kundeservice og oplevede vores team som hjælpsomme og venlige.

Jeres tillid til vores virksomhed betyder meget for os, især med tanke på jeres tidligere erfaringer. Vi ser frem til at betjene jer igen i fremtiden og vil gøre vores bedste for at sikre, at jeres tilfredshed forbliver vores højeste prioritet.

Hvis I nogensinde har yderligere spørgsmål eller behov for hjælp, er I velkomne til at kontakte os. Endnu engang tak for at vælge Bonlulu.dk, og vi ønsker jer og jeres familie en dejlig jul!

Mvh Anna/Bonlulu ❤️🧸

Rated 3 out of 5 stars

Very fast delivery, wrong packaging

Very fast delivery. I would have given 5 star if the pacifiers were in a good packaging case instead of just the plastic pockets. Makes you wonder how clean is the pacifier and how new of old are they. It didn’t live up to expectations unfortunately.

14 September 2023
Unprompted review
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Reply from Bonlulu.dk

Dear Flo,

Slave that you think we deserve 3 stars.😔
Great, you are satisfied with our delivery❤️
-
We send our pacifiers in food-approved bags, which means the pacifiers are sterile when they reach the customers

Have a great day - Anna/Bonlulu ❤️🧸

Rated 5 out of 5 stars

Recommend

The order came fast and very nice packed

19 August 2022
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Reply from Bonlulu.dk

Dear Andra

Thank you very much for your recommendation and for 5 stars

it means a lot to us!❤️

Kind Regards, Anna/Bonlulu ❤️🧸

Rated 5 out of 5 stars

Super god service

12 August 2022
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Reply from Bonlulu.dk

Kære Emma

Vi gør alt for, at yde den bedste kundeservice til vores skønne kunder!❤️ Så det betyder simpelthen så meget, når du giver os hele 5 stjerner for vores service! ⭐😍

Mvh Anna/Bonlulu ❤️🧸

Rated 5 out of 5 stars

Super god service!

7 June 2022
Bonlulu.dk logo

Reply from Bonlulu.dk

Kære Emilie

Vi gør alt for at vores kunder får en god oplevelse ved at handle hos os og at yde den bedste kundeservice!❤️
Så det glæder os at høre, at du har haft en god oplevelse og er tilfreds med vores service ❤️
Din fine anmeldelse og flotte 5 stjerner varmer helt ind i hjertet! Tak ❤️

Mvh Anna/Bonlulu ❤️🧸

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