Auto Approve Reviews 

15,821
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,997 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for providing exceptional guidance, answering all questions clearly, and making loan refinancing exceptionally simple and fast. People deeply appreciate the constant communication, personalized attention, and highly efficient customer service delivered throughout the entire approval journey. However, some customers also noted occasional communication hurdles and specific difficulties regarding document handling, especially for individuals less familiar with modern technology. A few reviewers experienced unexpected service delays, unresponsiveness from agents, or frustrating back-and-forth friction when trying to get their necessary paperwork properly sorted out.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the loan process.... See more

Service

Customers report extremely positive experiences with the service, highlighting professional and friendly... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, polite,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process is consistently... See more

Response time

Clients share positive opinions on response time, highlighting clear communication and quick turnarounds.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The easiest, most straightforward process I have ever had regarding a loan. Derek was excellent and walked us through every step of the way and kept us abreast of anything we needed to do or any updat... See more

Rated 5 out of 5 stars

I had a great experience working with Taylor Smith. He was very detailed and explained everything so well, he made my experience so smooth and simple. I received a promotion invitation in the ma... See more

Rated 5 out of 5 stars

This was the most incredible way to finance a loan. At first I didn’t know if this company was for real so I have the person to sent me some creditable information so he did, with BBB and company info... See more

Rated 5 out of 5 stars

The whole process of refinance of my auto loan with auto approve was simple, easy and convenient. I got a much lower rate than the previous one. Thanks a lot Ashley for helping me during the process.... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Auto Approve

Written by the company

Auto Approve simplifies the auto refinance process and helps save you money! Getting a quote takes a few minutes — we handle the rest.

Visit www.autoapprove.com to get started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(15,821)

3,954 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great process

Great process. It felt odd at first given that this was all handled via phone. Checked their website online to confirm. Took the risk and things worked out very well. They work quickly and communicate via text, email or phone. Service was fantastic. Saved over $100 a month.

31 July 2026
Rated 5 out of 5 stars

I think her name is Dalia

I think her name is Dalia, and she was absolutely fantastic!! I have never had a "sales" person be so helpful. She made me feel as if she really cared about my financial well being. She also followed me through the entire process to the end, when she could have just handed me off to the next person in the chain. A wonderful, caring person..

28 August 2026
Rated 5 out of 5 stars

Ashley was very helpful

Ashley was very helpful. Broke things down. Made it really easy to understand. She was easy to get ahold of and constantly communicated with us through the process.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Very Helpful!

Gabby Ramos of Auto Approve was very helpful and informative on helping me refinance my vehicle! She communicated well, and the messages and emails were organized nicely and easy to read in order to complete the steps required.
Auto Approve, in general, helped find me a lender that reduced my APR and monthly payment to make it easier for me to pay on my vehicle. I appreciate the time they took to assist me and the kindness they displayed with my questions.

4 September 2026
Rated 5 out of 5 stars

The entire process was fast

The entire process was fast, easy, and seamless. The service was excellent, and everyone I worked with was friendly, professional, and helpful. I’m very pleased with the experience and would definitely recommend Auto Approve!

4 September 2026

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