I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more
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Very nice product, bought for wife and she loves it. She can wear it different ways. Got here in a timely fashion also.
Great communication and quick turnaround when I ordered. The lambs wool rug is beautiful and the two scarves are great. Always a pleasure getting anything from Aran!
Aran is one of the best companies to deal with for purchases and for returns. And their products are first class
You have NEVER sent an email that states that my refund will be sent to my account.
The sale price for each sweater was $59. When taxes and shipping were added, this made them each $83.45—an increase of over 41%.
The sweaters are wonderful but if l had known the fees would be so high I’m not sure I would have ordered them.
This is the second cap I've bought in this style, so I now have the green one and the blue. To mind these are proper flat caps. Thank you Aran 👍
Quality,delivery service and customer assistance
Hat was a little big even though I measured my head.
I can’t be very specific But I can say that I wish for anyone to be able to purchase one (or more) of your beautiful wollen products 😍
I did not received my parcel.Parcel delivery was messing me up.
Reply from Aran.com
I love my most recent purchase from Aran. It’s a lined mens jacket. Perfect for the person who does not like the feel of wool. My only issue is the $35 shipping fee. The jacket shipped from a retailer in New Jersey to me in Pennsylvania. I feel the fee should be reduced.
This is the third hat purchased, all of them are well constructed with high quality fabric. The delivery was faster than I expected.
The only trouble I had was getting in touch by a phone number to pay over the phone.
A really good product and because I like my 1st purchase, this is my 2nd purchase from Aran this year.
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