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The Art Materials Company Reviews 

587
•
TrustScore 5 out of 5

4.8

Art Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting prompt arrivals and secure packaging. Many people appreciate the excellent quality of the products and the wide selection available, making their purchases satisfying. Reviewers consistently highlight the great service and ease of ordering, with many planning to use the company again due to their positive interactions. However, some customers also noted concerns regarding the delivery process itself, specifically mentioning issues with external delivery companies. These experiences included packages being delivered to the wrong address or items arriving with minor damage, likely during transit, suggesting a need for improved handling by third-party carriers.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the lightning-fast... See more

Product

Customers are generally satisfied with the products, often highlighting the good quality and wide range of... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products, such as... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Order

Reviewers mention positive feedback about order processing and delivery. Customers consistently report prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality as always and quick delivery. Just one issue, which was with the delivery company. They delivered to wrong address and I only got my package thanks to my landlord. Obviously no faul... See more

Company replied

Rated 5 out of 5 stars

On one of the canvases I received the frame was broken at the back (probably broken in transit even though they were in a good cardboard box)... I rang Neville and spoke to a brilliant guy. As the can... See more

Company replied

Rated 5 out of 5 stars

Hi , i purchaced this paint for the back of my aquarium , i gave top marks as , this turned out very well , nice vibrant blue colour , very pleased ,

Company replied

Rated 5 out of 5 stars

My experience involved clicking a mouse, hitting a few keys, and a few days later some paint arrived at my house. Isn't life amazing.

Company replied

Company details

  1. #1 of 1 best companies in Art Supply Store

Written by the company

At 'The Art Materials Company' we are committed to supplying the finest art materials that are produced by many of the world's leading manufacturer's.

Contact info

4.8

Excellent

TrustScore 5 out of 5

587 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(587)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to navigate the web site

Easy to navigate the web site. I ordered, I paid then received in a short period of time.

20 June 2026
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Reply from The Art Materials Company

Hi Jay,
Thanks for taking the time to write a review.

Rated 5 out of 5 stars

Lightning fast delivery and a small…

Lightning fast delivery and a small gift just added to what turned out to be a pleasant experience Thank you!

26 June 2026
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Reply from The Art Materials Company

Hi Alexia,
I'm glad you are happy with everything.
Thanks for the 5 star review.

Rated 5 out of 5 stars

Artmaterials.ie is the best!

Artmaterials.ie is the best! Neville always handles my orders promptly and supplies get delivered without any problems.

22 June 2026
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Reply from The Art Materials Company

Hi David,
Always happy to help where I can.
Thanks for the 5 star review.

Rated 5 out of 5 stars

Highly recommended

good price wide range of products and ultra fast delivery

27 May 2026
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Reply from The Art Materials Company

Hi,
Thanks for the recommendation and the 5 star review.

Rated 5 out of 5 stars

Excellent Irish online purchase

Prompt delivery. Excellently packaged. Hight standard online purchase. Very happy.

18 May 2026
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Reply from The Art Materials Company

Hi Deirdre, I'm glad you are very happy with your purchase and the standard we provide.

Rated 5 out of 5 stars

I find the website informative

I find the website informative, range of materials extensive and deliverirs prompt and dependable. Overall the experience is always satisfactory. Much appreciated.

21 May 2026
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Reply from The Art Materials Company

Hi Hugh,
Thanks for taking the time to write a review. Always happy to help you out where I can.

Rated 5 out of 5 stars

Website is very easy to navigate

Website is very easy to navigate, ordering is straightforward and everything arrived on time and as advertised. Will definitely order again in future 👍🏻

18 May 2026
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Reply from The Art Materials Company

Hi Susan,
Thanks for taking the time to write a review, thanks for the 5 stars.

Rated 5 out of 5 stars

I bought paint

My experience involved clicking a mouse, hitting a few keys, and a few days later some paint arrived at my house. Isn't life amazing.

18 May 2026
The Art Materials Company logo

Reply from The Art Materials Company

Hi,
We always try and make things as simple as possible for all our customers.... Yes, life is amazing.

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