Ak24parts Reviews 

i didn't find any problem with this company, in buying from it, i didn't receive the full package, told them what happened and they refunded me full price without asking much, they only asked for evidence that the package was opened in the local delivery service, the second time i encountered the same issue with the delivery company, it took a while because of the costums had keept it but at the end i got the refund without any issue, after that the delivery issue was no more to be found and i received the items correctly, so for me this is the best company in support, buying also packaging, i only got issues from the delivery company at first two orders

I have ordered 3 times from ak24parts, I always select FedEx priority courier and my parts have arrived here in UK in 2 days. The most recent order involved a FAG SCHAFFLER tie rod end which unfortunately arrived without the 2 nuts (mounting kit), ak24parts were on the case very quick and sent out the nuts via 24 hour courier. Keen pricing of items on my order meant, I suspect ,very little profit (if any) was forthcoming to this company but they excelled in their dedication to customer service. Well done all at ak24parts. A 5* service.

a very reliable and professional company
this was my first time ordering from them and i was truly impressed by how quickly my order arrived .
from Estonia to Kosova the part was delivered withing just 24 hours .

thank you for your excellent service ,professionalism ,and reliability .highly recommended .

Absolutely disgusting support. They don't even deliver to some countries and can't be bothered to lift a finger to fix it. Just straight-up ignoring the problem like it doesn't exist.

Stay away from ak24parts.com they just take your money even if you haven't given them your card details and paid, they have taken 715 kr from me, and then they are so rude and say I have an unpaid order, when they themselves have hacked and taken the money 😡

I purchased a small part from this company, an oil cap seal.

It has been in the UK (I’m in Ireland) since last Saturday with no tracking updates and today is Friday.

I emailed this company explaining exactly the situation and asked them to check it out at their end.

They just passed the problem back to me and their exact response was -

“ Hello!
Fedex UK has your package. Please contact them.

Best wishes,
AK24 “

For the first time came across the Ak24parts on line, decided to try it. Despite been out side of EU country, trusted and got my order right one day less predicted.
I'm in Angola right on the far north of the Angolan Capital. My second order is expected to be Angola on 10-08-2026.
Thank for doing business with you

It has been a real finding that these parts are found in this website. They are not in Ukraine and i had no chance to find subsitution.
So i'm really greatful for that and that they have office in Estonia that is so close to Ukraine.

Only one thing is not related to the serice , to long delivery.

Goods were transferred to Estonia's customs 18 of June and they only departed from Estonia 12 of July and it takes only 2 days 12-13 to pass Ukraine's customs and deliver to Dnipro.

Seller refuse to accept return the order. Order arrived a bit late so we lost appointment, and it took us few weeks just to get another to work on the car. Parts were check buy car VIN number and with local dealer when oredere, but when mechanic compared the part with originals, it didnt fit. Now i am being told we skipped deadline for return, and we got received wrong part.

Be aware company is in Estonia. Place an order for a sensor on 20th June informed estimated delivery 29th June. Received an email on the 26th saying the part had been sent out with tracking number for FedEx. Ridiculous 6 days to post it out. checked a number of times with no updates just states Shipment information sent to FedEx.
Don’t bother with this company if you need a part quickly

I won't be ordering from them again. I ordered a part that doesn't work. Customer support isn't responding.

I also ordered a Bosch air filter that failed after 5,000 km.

I also ordered Bosch ignition coil wires that were too short.

The products come from China. I think they're counterfeit.

The experience was fantastic. There were transparent with my order and the delivery had been excellent. I didn't expect it to be that swift.

Don't buy direct from them, only from a US source.
When I placed my direct order, they said I would have delivery within a week, no tracking information. Days later I contacted them and got tracking information that the package was at Fedex in Florida. Fedex kept showing the package still in Florida for a week. Several internet and phone calls later they finally told me the order was stuck in US Customs.
WHEN I FINALLY GOT THE PACKAGE IT WAS ONE PART SHORT AND DIDN'T FIT MY HIGHLANDERS FACTORY INSTALLED CALIPERS.
Then, a few days later I got a Fedex bill of $39.44 for Customs charges that included $20.24 for storing my 2 Lb package while it waited for them to clear it.

Ordered a couple of parts for my audi at a decent price. International shipping was quite fast as well.

I ordered some parts for my car and they were attentive to my concerns throughout the process; I received everything in perfect condition and all the parts worked perfectly.

They had the pieces I needed, and I received them within the promised timeframe. Very reasonable prices.

Everything I ordered arrived intact and was informed through the delivery process until delivery in good time.

This Christos Attipas from Cyprus
I have ordered parts from this company 3 times and everything was as i expected without any proplems
now if sometime there is a shipping delays for some days this can happen to all online stores, or if you receive a wrong part can happen as well.
The most important thing when you face any proplem, the company to stand next to you. this is the real bussiness behaivor.
from my side for the time being i am very happy with their sevice

Placed an order on the 14/04, was advised it will be received on the 27/04, I emailed them yesterday on the 27/04 asking on the progress, I received an email today 24/04 advising the the parcel was shipped TODAY!!!!! and one parts is not available, no explanation no apology nothing!!! THIS IS BEYOND RIDICULOUS, my order was clearly missed, but instead of admitting it and apologising NO they are too proud. Not just that but they continued to try justify it with ridiculous excuses" customs" 🤣😂the part did not even leave their warehouse lol So arrogant as if they are doing me a favour, I am a customer who paid for a part, They only apologised when I told them I will share my experience of social media but still kept returning arrogant emails, no customer service skills whatsoever.
What a JOKE, this company is a JOKE. AVOID !!!

Ordered the part, received within one week, fast communication