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AEA Airguns Shop Reviews 

656
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, noting that orders consistently arrive securely packaged, in pristine condition, and well within expected delivery windows across Europe. Consumers also deeply appreciate the remarkably helpful staff, smooth ordering processes, responsive communication, and very accurate product descriptions available directly on the website. Some reviewers were not happy with occasional delivery delays or specific items taking noticeably longer to arrive than initially expected. A few other people also felt that certain delivered items presented unexpected quality issues, such as leaking air or fitting problems upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting very fast shipping times and... See more

Order

People report positive experiences with order, highlighting smooth transactions, timely arrivals, and... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive in perfect condition and operate... See more

Service

Consumers find service to be positive, highlighting smooth and reliable experiences with fast shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous. Very efficient and personal help. Also regarding products they don’t supply. But I was really impressed by their follow up regarding my idea that something was wrong, but it wasn’... See more

Rated 5 out of 5 stars

Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more

Company replied

Rated 5 out of 5 stars

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more

Company replied

Rated 5 out of 5 stars

My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Outdoor Clothing and Equipment Shop
  5. Shooting Event Area
  6. Shooting Range

About AEA Airguns Shop

Written by the company

AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.

From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.

Go to AEA Airguns Shop


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

656 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(656)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

Gun is damaged from the package doesn’t…

Gun is damaged from the package the barrel looks like it was dropped multiple times it has huge deep scratches it is covered in rust the wooded stock is cracked there was a machining error due to poor quality control of the products ( I know that’s not their fault entirely but they are responsible for rectifying the issue) however they should inspect the product before they send them out the door clearly they did not do so... They didn’t respond to any emails. Doesn’t fire, no customer service, I’ve since had to buy a new gun from another pcp shop & I'm stuck with a gun that doesn’t work and has multiple flaws Francisco the owner hasn’t had anyone respond to me, I highly do not recommend buying from them. They took over a thousand dollars U.S. and ghosted me.

EDIT: I wrote this review days ago and still no email response or response to this review. Shows the quality of the business they run. DO NOT BUY.

30 November 2025
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Dylan,

We are genuinely sorry to hear about the condition of the rifle and the frustration this has caused. We want to assure you that we certainly haven't ignored you - our team sent a detailed email responding to your feedback with a proposed solution to make this right.

It looks like that message may have landed in your spam folder, as we are still waiting for your reply. Please take a look so we can move forward and resolve this for you immediately!

Rated 5 out of 5 stars

I had a very good contact with the shop…

I had a very good contact with the shop staff once again as I made a second purchase through it which was very helpful. The item was dispatched very quickly and I received my airgun in few days within Europe.

7 November 2025
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Reply from AEA Airguns Shop

Hi Jeremi,
Thank you for your kind review! We're happy to hear your second experience with us was just as smooth, and that your airgun arrived so quickly. We truly appreciate your trust and repeat business.

Rated 5 out of 5 stars

Confidence

Easy to order. VEry fast shipping and delivery.
Nicely packed.
Perfect.

30 October 2025
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Reply from AEA Airguns Shop

Hi RG,
Thank you for your great review! We're happy to hear the ordering process, fast delivery, and packaging all met your expectations. Perfect is exactly what we aim for!
If you ever need anything, we're here for you.

Rated 1 out of 5 stars

Rifle not functioning, no replacement or refund!

Over a year ago, 24th October 2024, I bought an megalodon at aeaairguns.shop. It was backordered so it got delivered in januari. Beautiful rifle to look at. Pressure gauge showed 150 bars so I decided to hang my compressor to push it to the 310 it was supposed to handle. Nothing happened. Tried a handpump and hooked up another pcp rifle on which the compressor worked perfectly. Contacted customer service and shipped it back to Spain. It returned to me approximately 8 weeks later. Still the pressure gauge showed nothing else then the 150 bars. Contacted customer service once again. Via mail received the answer that mine happened to be equipped with a regulator with was set to 150 bars. Got instructions (there is NO decent manual for any of their rifles!) how to turn it up and it finally showed the pressure I expected. It didn't matter it was now unregulated as I wanted it to go full power. Took it to the rifle range and shot several times. Way low output. As I found online this could be caused by the decocking lever I unscrewed it. Finally it shot full power, less than a magazine in the weapon completely locked up. Went back home and tried to find out what exactly locked in place. Unfortunately I couldn't resolve so contacted customer service once again. Returned the rifle again and in three weeks I finally got an offer to replace the rifle or to receive a coupon. I opted for a replacement. I received a notification for a newly placed order and saw it also was backordered. I contacted once again and received a response it was going to take another 4 months. Now we'll over 7 months in there's still no replacement and communication went completely silent. I gave them another two weeks to replace or refund and they still did not answer. As of now I'm in contact with th European Consumer Centre for aid and if they do not respond to them I will file for a European Small Claims procedure.

6 November 2024
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Reply from AEA Airguns Shop

Hi Bart,

Thank you for taking the time to share your experience. We are sorry to hear how frustrating this situation has been for you - long delays and repeated repairs are never the experience we want for our customers.

We would like to clarify that we have privately discussed with you the available options regarding repair and replacement, and your rifle has been fully repaired and ready for return for a considerable time. Regarding option to replace, the model has been on backorder from the manufacturer, which is why immediate shipment has not been possible. As distributors, we are dependent on their production timelines, and we communicated these lead times during our correspondence.

We remain open to resolving this matter fairly and logically, and we are still ready to provide either the repaired unit or the replacement as soon as stock becomes available.

We will continue to cooperate with ECC to reach a conclusion, and we encourage you to contact us directly as well.

Rated 5 out of 5 stars

Great store 5 stars!

Professional and prompt

10 October 2025
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Reply from AEA Airguns Shop

Thank you for recognizing our effort and leaving a positive review!

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Professional reply, good service. Beautiful package. Expedition in time. Very satisfied

27 May 2025
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Reply from AEA Airguns Shop

Thank you for the 5-star review!

Rated 4 out of 5 stars

Placing the order was easy.

Placing the order was easy.
I wanted to place another order and asked for help to have both orders to be delivered in one shipment.
I did not receive a reply.

30 September 2025
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Reply from AEA Airguns Shop

Thank you for sharing your experience and reaching out to us, we are glad to inform that your request was resolved! Thank you for the review!

Rated 1 out of 5 stars

Poor web site i selected diff orings…

Poor web site i selected diff orings got all the same ones

25 September 2025
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Reply from AEA Airguns Shop

We're sorry you had an issue with your O-rings. However, our system shows you ordered three of the same size. If you intended to purchase a variety, please use support form on our website and we can quickly confirm the details and help arrange the correct items for you!

Rated 5 out of 5 stars

AEA gets Five Stars from me!

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company deserves Five Stars! The ordered parts totally fixed the leaky air problem. I would order from AEA again if any of my AEA machines ever needs repair parts in the future. I would recommend AEA.
Thanks,
Satisfied Customer

29 September 2025
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Reply from AEA Airguns Shop

Thank you for sharing your experience, we are glad to hear that the problem with the airgun was fixed and that you are satisfied!

Rated 5 out of 5 stars

Did not fit AEA Terminator .35 at all…

Did not fit AEA Terminator .35 at all or not even close. Piece was too small, it fit the Aea hp ss I emailed Aeainfo email and no response

Editttt* they responded back and the issue was resolved

31 August 2025
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Reply from AEA Airguns Shop

Thank you again for bringing this fitment issue to our attention.

We sincerely apologize for the initial lack of response and the delay in addressing this matter. We're happy to confirm that a member of our team has now been in contact with you, and we have shipped out the correct part for your AEA Terminator. We hope the new part fits perfectly and that your experience improves!

Rated 5 out of 5 stars

Delivery was faster than expected and…

Delivery was faster than expected and website had a good description of item it was the right part I needed.

12 September 2025
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Reply from AEA Airguns Shop

Thank you for leaving a good review, we are proud to know that you liked our website!

Rated 1 out of 5 stars

Faulty gun received

I've received a gun that's faulty, leaking air due to obvious quality control issues. I was told that the others they have in stock are the same so requested a refund as I'm not prepared to accept a new gun like this as its not fit for purpose. Customer services have been little or no help so I've had to start a claim with my credit card company.

2 September 2025
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Reply from AEA Airguns Shop

Thank you for leaving this detailed, albeit concerning, review. We are truly sorry to hear about the quality control issues, particularly the air leak and the presence of rust, which is absolutely unacceptable on a new product.

We recognize and appreciate your long-standing relationship with us, and we sincerely apologize for the initial lack of support you experienced. Please be assured we are taking immediate action to address the severity of this issue and the associated credit card claim. We appreciate your patience as we finalize this resolution!

Rated 1 out of 5 stars

AEA/wolfiek group worse service ever

I bought an air rifle from the authorized dealer in Spain a while back, wolfiek group. After about a year, it started leaking air. Instead of repairing it under warranty, they just mailed me a set of seals and basically told me to fix it myself. I managed to get it working, but less than a year later the exact same issue came back — and this time I couldn’t fix it.

After a lot of pushing and reminding them about EU consumer rights, they finally agreed to take the rifle back. It’s been with them for months now, since January 2025. First they tried to make me pay for the repair (even though it’s clearly under warranty), then they said they’d have to wait several more months for parts. As of now, I still don’t have my rifle back, no repair, and no clear updates.

This is absolutely unacceptable. EU law guarantees at least two years of warranty protection, yet I’ve been ignored, delayed, and treated like it’s my problem. Their customer service has been awful, and the whole thing feels like they’re just hoping I give up.

I’ve already warned them I’m considering legal action, but they just don’t care. Honestly, this whole experience has been a nightmare and shows zero respect for customers.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great price and come fast

Great price and come fast

21 August 2025
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Reply from AEA Airguns Shop

Hi Chris,

Thank you for your feedback. We’re pleased you received your order quickly and at a great value. We look forward to your next order!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Everything OK.

Everything OK.
Quick delivery.
No problem.

19 August 2025
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Reply from AEA Airguns Shop

Hi Pavol,

Thank you for sharing your experience. We’re glad everything went smoothly with your order and that it arrived quickly!

Best regards,
AEA Airguns Shop Team

Rated 5 out of 5 stars

Very accurate and professional

First of all, I would like to say I purchased both the AEA HP SS .22/.25 back in 2021 and just this year I had only one problem and that was due to a broken valve stem. I reached out to AEA for a replacement and from the communication, delivery, and product it was all A-1 thanks

16 August 2025
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Reply from AEA Airguns Shop

Hi Lamonte,

Thank you for sharing your experience. We’re glad to know that the process process went smoothly and that your AEA HP SS continues to perform well. We look forward to supporting you on your future purchases and ensuring the same level of quality and service!

Best regards,
AEA Airguns Shop Team

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