Actavo Reviews 

123
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers frequently praise the technical staff for being exceptionally punctual, extremely friendly, and highly professional throughout the entire home installation process. Consumers consistently note that jobs are carried out quickly and efficiently, leaving the entire premises completely spotless and ensuring everything works perfectly before departure. Some people were dissatisfied with occasional scheduling delays and persistent communication difficulties when attempting to reach the customer support team for assistance. Reviewers additionally mentioned that securing necessary follow-up answers or handling unexpected appointment changes could sometimes require extra time and considerable patience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting punctual, efficient, and... See more

Service

Users describe positive interactions with service, highlighting punctual and professional technicians who... See more

User experience

Reviewers express high satisfaction regarding their user experience, highlighting smooth and hassle-free... See more

Customer service

People report positive experiences with customer service, highlighting fast responses, great communication,... See more

Quality

Consumers find quality to be a source of great satisfaction. Reviewers consistently report that the work was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish! I was getting overwhelmed with EV charger options till I got through the Actavo. All my questions were answered, process explained and decision made simple. Techni... See more

Rated 5 out of 5 stars

Applied to get a home EV charger installed; good phone responses & guidance by Joshua V. on the entire process. Installation scheduled for a week later (earliest available slot! Had hoped for sooner b... See more

Rated 5 out of 5 stars

I found dealing with Actavo very positive & straightforward. Martin has just installed my Ohme electric car charger. He arrived at the exact time after texting me yesterday. The job was done without f... See more

Rated 5 out of 5 stars

Had our Zappi charger installed by Martin and Dan. They arrived on time and carried out the work to a very high standard. They were very friendly and professional throughout. There was constant contac... See more


Company details

  1. Telecommunications Engineer

Written by the company

We are an international partner for delivering construction, engineering, and infrastructure services, offering a multitude of services across different sectors to our many valued clients. In operation over 50 years, we have our roots in a number of businesses that came together in 2015 under the Actavo brand. While our service offerings are diverse, what we have in common across all our operations is an unwavering commitment to delivering excellence for our clients and their customers, underpinned by rigorous quality standards, a multi-award-winning safety performance and industry-leading customer experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(123)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Curtis

Excellent service from Curtis. He arrived exactly on time, removed the PrepayPower meter quickly and professionally, and made sure everything was working perfectly before leaving. He also cleaned up everything afterwards and left the area spotless. Really friendly, professional and easy to deal with. Very happy with the work!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, promt and very professional.
I found Curtis very helpful with any questions that I had. I would highly recommend.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Curtis was very professional and polite. Arrived on time, job was very neat and tidy. Would highly recommend 👌

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Today we had a prepaid power meter…

Today we had a prepaid power meter installed in Cherrywood by Curtis and we couldn't have been happier with the experience and service provided by Curtis. He arrived on time, completed his work without issue but the thing that stood out most was how pleasant he was to deal with on a personal level. I have been with various electrical providers in the past but none have held the standard of customer service that we received from Curtis today.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

I would like to leave a review for the…

I would like to leave a review for the technician Curtis who installed my Prepay Power service today.
He was extremely friendly, professional, and attentive throughout the whole visit. He worked very quickly while making sure everything was done properly, and he took the time to answer my questions. The installation was smooth and hassle-free.
I'm very happy with the service I received and would highly recommend him. Thank you for such an excellent experience!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Everything was done and explained so…

Everything was done and explained so well, it made the change over very easy. Also everyone I've spoke to in the company has been Irish, 3 males and 1 female so everything has been easy to understand and straight to the point. No sales pitch just honesty from start to finish. Curtis was great today, in and out, no mess or hassle. 5 stars all round

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and Genuine

Curtis is really genuine guy. Did the installation for the new electricity meter for US. Everything went Smooth. Surely recommend.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Delighted!

Had my boiler/central heating system upgraded several years ago by Actavo. I was delighted with the new system! I needed an EV Home charger fitted so I contacted them. Job done very quickly and with no fuss. Aaron was really knowledgeable and was very generous with tips and advice regarding placement of the charger. The job was done very neatly and my place was left spotless. All-in-all, I would have no hesitation in recommending him and Actavo. 6 Stars!!!

17 July 2026
Unprompted review
Rated 4 out of 5 stars

Was pretty tough finding an installer…

Was pretty tough finding an installer to come over to West Cork but once he arrived, Martin gave a fabulous services. He was on time, courteous, very efficient and knowledgeable.
The installation was tidy and looks great. Martin took his time in making sure there was a good Bluetooth connection. He explained everything too me and the application too.
Would definitely recommend.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and friendly service

Quick, clean and very friendly service. Had forms required to apply for SEAI grant ready, set up app on my phone and went through key instructions for charger. All done in around two hours. Would definitely recommend.

27 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look