IDPA responded to my request for an international driver's permit quickly. I had the electronic copy in minutes, and the paper copy followed shortly after. Ruby did a great job responding to my quest... See more
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Rubi provided immediate, polite and detailed replies to my urgent queries and I was able to quickly resolve my concern/issue. Overall a very reliable service and I am grateful that I did not talk to a... See more
There are customer service people and then there’s Ruby! Auto correct helpfully ruined my delivery address for my International Driving Permit and I thought that money was down the drain. Ruby di... See more
Company replied
I decided last minute to rent a car on my trip to Italy next week so I was looking for a way to get an international driving permit very quickly. I ordered the digital option but then read that Italy... See more
Company replied
Company details
Written by the company
IDPA is a trusted provider of international travel documentation, specializing in the issuance of internationally recognized driving documents designed to support global mobility. Our mission is to deliver a fast, secure, and reliable service that helps travelers stay compliant with international road regulations while enjoying peace of mind abroad. We provide an International Driving Permit (IDP) aligned with United Nations road traffic conventions, ensuring that our customers carry documentation that is widely recognized across many countries worldwide. Our process is built for efficiency, allowing clients to apply easily online while receiving professional guidance at every step. Speed and security are at the core of our service. IDPA operates with an advanced Dual System Verification process, a powerful security layer that helps validate applications with high accuracy and protect customer data. This unique verification approach enhances trust and strengthens the acceptance of our documents internationally. Customer satisfaction is our top priority. Our dedicated support team responds quickly to inquiries and works proactively to resolve any issue. We believe no client should have a negative experience without a solution, and we remain committed to providing assistance until every concern is addressed. With a strong focus on reliability, transparency, and customer care, IDPA continues to help travelers obtain their international driving documentation through a secure, efficient, and globally trusted platform.
Contact info
london, United Kingdom
- support@e-idpa.com
- e-idpa.com
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IDPA responded to my request for an…
IDPA responded to my request for an international driver's permit quickly. I had the electronic copy in minutes, and the paper copy followed shortly after. Ruby did a great job responding to my questions and correcting one mistake I made in the shipping address. She also followed up with the shipping company to make sure that the permit arrived at the destination correctly and was held there until I could pick it up.
quick service
Was very fast and efficient
Was very fast and efficient. We were tired from running around i. N airport. Glad went fast
Quickly addressed and solved!
I had a prompt response from the Support area (Ruby-Customer Care) that immediately and kindly worked to find out a solution.
Everything solved in less than 10’.
Thank you !
Excellent customer service!
Rubi provided immediate, polite and detailed replies to my urgent queries and I was able to quickly resolve my concern/issue. Overall a very reliable service and I am grateful that I did not talk to a robot! Definitely appreciated the human element! Thank you very much Rubi!
Had multiple issues with the delivery
Had multiple issues with the delivery, but they managed to fix the issue and finally got my physical permit. Big thanks to Ruby for the support and continuous communication.
Great service with clear and easy to…
Great service with clear and easy to follow instructions
Very efficient and fast in delivery
Very efficient and fast in delivery the driving’s license.
Highly recommended!!!
I had an absolutely great experience getting my international driving license made through the IDP team. Digital files are sent immediately!!!
Quick , and accommodating customer support via WhatsApp from Rubi(you are the best!!)
Reply from IDPA
Escellent customer service
Escellent customer service. Thank you all, special thanks to Ruth.
Reply from IDPA
Great experience
Great experience. Super quick and flawless I was able to get my digital card instantly at the rental counter
Reply from IDPA
Rubi was really patient and helpful…
Rubi was really patient and helpful throughout the process
Reply from IDPA
I decided last minute to rent a car on…
I decided last minute to rent a car on my trip to Italy next week so I was looking for a way to get an international driving permit very quickly. I ordered the digital option but then read that Italy only accepts the hard company. I contacted the company and Rubi was very helpful in getting a hard copy shipped to my hotel in Italy so that it would be waiting to me! Customer service s was TOP NOTCH! Highly recommend.
Reply from IDPA
Reply from IDPA
One of the best IDP services
One of the best IDP services. Very quick and reliable.
Ruby i give you 5 out of 5 stars
Reply from IDPA
Great
Speedy, kind, co operative and very helpful! I was assisted by Ruby who help solve the delivery issue I had. Thank you for the help!
Reply from IDPA
Exceptional Service – Fast & Convenient!
I had an absolutely seamless experience getting my international driving license made through the IDP team. A huge shoutout to Rubi from the customer support team, who handled my application. She was incredibly efficient, clear with her guidance, and ensured the entire process moved forward without a single hitch. Thanks to her proactive support, the processing was remarkably fast and convenient. If you want a hassle-free experience, I highly recommend this team and specifically asking for Rubi. Exceptional service all around!
Reply from IDPA
The customer service is amazing
The customer service is amazing. I had a problem with the address and they are so fast through WhatsApp. I was very surprised at the level of customer service. Well spoken, responsive, and fixed the issue immediately. I was helped by a lady named Rubi, bravo to her for her service and attention to details.
Reply from IDPA
I had an excellent experience with the end to end service
I had an excellent experience with the IDP service, especially thanks to Rubi. She went above and beyond to ensure that my physical IDP reached me safely and on time. What really stood out was her exceptional customer service — she constantly followed up, kept checking the shipment status, and made sure I was updated throughout the process.
I was also pleasantly surprised by the complimentary ID card and the completely hassle-free shipping experience. Everything was handled smoothly and professionally.
A big thank you to Rubi for her dedication, responsiveness, and customer-first attitude. She truly made the entire experience stress-free and reliable.
Reply from IDPA
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