IDPA Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

IDPA responded to my request for an international driver's permit quickly. I had the electronic copy in minutes, and the paper copy followed shortly after. Ruby did a great job responding to my quest... See more

Rated 5 out of 5 stars

Rubi provided immediate, polite and detailed replies to my urgent queries and I was able to quickly resolve my concern/issue. Overall a very reliable service and I am grateful that I did not talk to a... See more

Rated 5 out of 5 stars

There are customer service people and then there’s Ruby! Auto correct helpfully ruined my delivery address for my International Driving Permit and I thought that money was down the drain. Ruby di... See more

Company replied

Rated 5 out of 5 stars

I decided last minute to rent a car on my trip to Italy next week so I was looking for a way to get an international driving permit very quickly. I ordered the digital option but then read that Italy... See more

Company replied

Company details

  1. License Bureau
  2. Driver's License Office
  3. Travel Agency

Written by the company

IDPA is a trusted provider of international travel documentation, specializing in the issuance of internationally recognized driving documents designed to support global mobility. Our mission is to deliver a fast, secure, and reliable service that helps travelers stay compliant with international road regulations while enjoying peace of mind abroad. We provide an International Driving Permit (IDP) aligned with United Nations road traffic conventions, ensuring that our customers carry documentation that is widely recognized across many countries worldwide. Our process is built for efficiency, allowing clients to apply easily online while receiving professional guidance at every step. Speed and security are at the core of our service. IDPA operates with an advanced Dual System Verification process, a powerful security layer that helps validate applications with high accuracy and protect customer data. This unique verification approach enhances trust and strengthens the acceptance of our documents internationally. Customer satisfaction is our top priority. Our dedicated support team responds quickly to inquiries and works proactively to resolve any issue. We believe no client should have a negative experience without a solution, and we remain committed to providing assistance until every concern is addressed. With a strong focus on reliability, transparency, and customer care, IDPA continues to help travelers obtain their international driving documentation through a secure, efficient, and globally trusted platform.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

IDPA responded to my request for an…

IDPA responded to my request for an international driver's permit quickly. I had the electronic copy in minutes, and the paper copy followed shortly after. Ruby did a great job responding to my questions and correcting one mistake I made in the shipping address. She also followed up with the shipping company to make sure that the permit arrived at the destination correctly and was held there until I could pick it up.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Quickly addressed and solved!

I had a prompt response from the Support area (Ruby-Customer Care) that immediately and kindly worked to find out a solution.
Everything solved in less than 10’.
Thank you !

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Rubi provided immediate, polite and detailed replies to my urgent queries and I was able to quickly resolve my concern/issue. Overall a very reliable service and I am grateful that I did not talk to a robot! Definitely appreciated the human element! Thank you very much Rubi!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!!

I had an absolutely great experience getting my international driving license made through the IDP team. Digital files are sent immediately!!!
Quick , and accommodating customer support via WhatsApp from Rubi(you are the best!!)

21 April 2026
Unprompted review
IDPA logo

Reply from IDPA

Thank you for your trust. It was a pleasure assisting you.

Rated 5 out of 5 stars

Escellent customer service

Escellent customer service. Thank you all, special thanks to Ruth.

1 June 2026
IDPA logo

Reply from IDPA

We appreciate your kind feedback and look forward to serving you again.

Rated 5 out of 5 stars

Great experience

Great experience. Super quick and flawless I was able to get my digital card instantly at the rental counter

2 June 2026
Unprompted review
IDPA logo

Reply from IDPA

Your satisfaction is our priority. Thank you for your wonderful review.

Rated 5 out of 5 stars

I decided last minute to rent a car on…

I decided last minute to rent a car on my trip to Italy next week so I was looking for a way to get an international driving permit very quickly. I ordered the digital option but then read that Italy only accepts the hard company. I contacted the company and Rubi was very helpful in getting a hard copy shipped to my hotel in Italy so that it would be waiting to me! Customer service s was TOP NOTCH! Highly recommend.

2 June 2026
Unprompted review
IDPA logo

Reply from IDPA

We’re grateful for your review and happy we met your expectations.

Rated 5 out of 5 stars

One of the best IDP services

One of the best IDP services. Very quick and reliable.
Ruby i give you 5 out of 5 stars

29 May 2026
Unprompted review
IDPA logo

Reply from IDPA

We really appreciate your feedback. Happy you had a great experience.

Rated 5 out of 5 stars

Great

Speedy, kind, co operative and very helpful! I was assisted by Ruby who help solve the delivery issue I had. Thank you for the help!

29 May 2026
Unprompted review
IDPA logo

Reply from IDPA

Thank you for trusting us. We’re always here to help.

Rated 5 out of 5 stars

Exceptional Service – Fast & Convenient!

I had an absolutely seamless experience getting my international driving license made through the IDP team. A huge shoutout to Rubi from the customer support team, who handled my application. She was incredibly efficient, clear with her guidance, and ensured the entire process moved forward without a single hitch. Thanks to her proactive support, the processing was remarkably fast and convenient. If you want a hassle-free experience, I highly recommend this team and specifically asking for Rubi. Exceptional service all around!

28 May 2026
Unprompted review
IDPA logo

Reply from IDPA

Happy to hear you’re satisfied with the service. Thank you.

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. I had a problem with the address and they are so fast through WhatsApp. I was very surprised at the level of customer service. Well spoken, responsive, and fixed the issue immediately. I was helped by a lady named Rubi, bravo to her for her service and attention to details.

10 May 2026
Unprompted review
IDPA logo

Reply from IDPA

Thank you so much for your kind words. Glad we could help.

Rated 5 out of 5 stars

I had an excellent experience with the end to end service

I had an excellent experience with the IDP service, especially thanks to Rubi. She went above and beyond to ensure that my physical IDP reached me safely and on time. What really stood out was her exceptional customer service — she constantly followed up, kept checking the shipment status, and made sure I was updated throughout the process.

I was also pleasantly surprised by the complimentary ID card and the completely hassle-free shipping experience. Everything was handled smoothly and professionally.

A big thank you to Rubi for her dedication, responsiveness, and customer-first attitude. She truly made the entire experience stress-free and reliable.

7 May 2026
Unprompted review
IDPA logo

Reply from IDPA

We’re grateful for your review and happy we met your expectations.

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