I was ordering an item that i got specially made 2 years ago and luckily the team at Annie and Alfie were able to make a replica, they were nice about the specific request, made everything straight fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 1 best companies in Jewelry Engraver
- #4 of 6 best companies in Jewelry Designer
- #11 of 21 best companies in Jewelry Store
Written by the company
Jewellery that's personal. We specialize in engraving precious handwriting of loved ones onto necklaces, lockets and bracelets. Each order is made bespoke using the latest laser engraving technology. Before we make your order we send you a preview of what the engraving will look like. So if you're looking for a special heirloom to capture a memory then have a browse through our jewellery collection.
Contact info
Unit 39a Hebron Business Park, R95KV08, Kilkenny, Ireland
- 086-4552033
- annieandalfiejewellery@gmail.com
- annieandalfie.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic cuatom chain pendant
Fantastic. It was made perfectly and arrived so fast and the packaging is so beautiful. Thanks so much.
Highly recommend this business xx
Requesting to remake a previous order
I was ordering an item that i got specially made 2 years ago and luckily the team at Annie and Alfie were able to make a replica, they were nice about the specific request, made everything straight forward and worked on the item straight away. Rita in the shop made sure everything worked out great for me
Wonderful company that goes beyond the…
Wonderful company that goes beyond the norm with customer service - I would recommend without hesitation. Very pleased when my purchase
Gorgeous, unique present 🎁
I'm absolutely delighted with my purchase. A very special item processed in super-fast time with great communication at all stages from Rita and her Team. I highly recommend this company 👍 👍 👍
Quality and precious
The service and quality is always so good from Annie and Alfie. Precious memories for the receiver.
Absolutely gorgeous chain
Absolutely gorgeous chain, excellent to deal with and I will definitely be ordering more gifts. Such a lovely idea.
Reply from Annie & Alfie
Really nice personalised pieces
Really nice personalised pieces, great to deal with, notified along the way and the piece matched exactly the preview photos provided. My niece was delighted with it. Will be ordering again from here.
Reply from Annie & Alfie
Worth the wait
I questioned customer service initially as some information regarding purchase was not disclosed. However, after I brought it to the merchants attention, they did everything to make sure i got my purchase. I received it today and it's beautiful. Thank you and definitely would recommend.
Reply from Annie & Alfie
Lovely my second chain just loving it…
Lovely my second chain just loving it thank you ⭐️⭐️⭐️⭐️
Reply from Annie & Alfie
perfect item and perfect customer…
perfect item and perfect customer service. I purchased one of the fingerprint necklaces and explained the purpose behind the gift and they were very sympathetic and ensured I recieved it on time. I will definitely purchase from Annie & Alfie again and will recommend them to others.
Reply from Annie & Alfie
I got exactly what I wanted & the…
I got exactly what I wanted & the communication & shipping time was excellent.
Reply from Annie & Alfie
Thrilled with my purchases
Ordered 5 pieces personalised with handwriting. I am so impressed with the quality of the engraving, they all look great and I am so excited to gift these forward. They will be treasured for a lifetime
Reply from Annie & Alfie
Lovely personalised bracelet
Lovely personalised bracelet. Great service and quick delivery. A gift to be cherished forever!
Reply from Annie & Alfie
Brilliant experience
Highly recommend, beautiful chain I got which comes in lovely packaging. Extremely helpful to get my order on time and went out of there way. You will have a much better experience ordering here than from a big chain name.
Reply from Annie & Alfie
There aren't enough stars
There aren't enough stars! From concept through design and production right through to delivery, we received the most unique personalised gift for our daughter on her graduation. Rita went above and beyond!!
Reply from Annie & Alfie
Excellent products and service
Excellent products and service. Have purchased many times from this business and never disappointed. Highly recommend.
Reply from Annie & Alfie
Great customer service
Great customer service - I emailed directly to see could the layout of engraving be changed and they responded so quickly and were really helpful and informative. Even rushed the order for me as it was a gift on tight time frame.
Reply from Annie & Alfie
Perfection
Ordering process very easy, uploading photo of handwriting was straightforward and simple. Received a preview very quickly and then my item was ready and shipped promptly. Item arrived beautifully packaged. As for my handwriting necklace, it was more than I hoped for. It is such a special piece, the chain is a lovely length and quality is excellent. This is the second piece I've ordered and I would recommend to anyone.
Reply from Annie & Alfie
Very happy with the necklace I ordered…
Very happy with the necklace I ordered for my daughter as a Mother's Day gift from my granddaughter. Rita was most extremely helpful professional and courteous. She replied to my email queries very promptly and efficiently. I would highly recommend this company.
Reply from Annie & Alfie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.