Amuse Reviews 

5,969
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,953 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use and user-friendly for distributing their music. Many appreciate the quick processing and fast release of their music to digital platforms, describing the service as efficient and straightforward. However, some customers also noted concerns regarding customer service, mentioning long waits for human support, unhelpful or delayed replies, and automated rejections. A few reviewers also pointed out limitations in product features, such as restricted naming conventions, lack of specific genre options, or difficulties with audio settings.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the platform's ease of use... See more

Service

Reviewers mention positive feedback about service, with many expressing overall satisfaction and finding the... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising quick and helpful... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the platform as the best music... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their application is easy to use and intuitive. Music is uploaded quickly and reviewed ASAP. Even if there is a problem with a release, feedback is given along with corrective actions to make within a... See more

Rated 5 out of 5 stars

Great for junior artists like me. Only thing they need to is make small updates around allowing audio edits and also comfort for more user friendly access

Rated 5 out of 5 stars

After giving up songwriting 33 years ago I’m finally getting my music published and out there. Amuse makes it easy. They respond quickly to my questions and follow up to make sure I’m satisfied with... See more

Rated 5 out of 5 stars

A little bit long assistance timings when I tried to change the user name and graphics, but after the first reply it went much faster and very efficient. Content approval was faster then expected. G... See more


Company details

  1. Distribution Service
  2. Media Company
  3. Music Management and Promotion
  4. Record Company
  5. Software Company

About Amuse

Written by the company

Smart and affordable self-service digital music distribution, with the fastest release times in the industry. That's why hundreds of thousands of artists, teams and labels release through Amuse.

We offer artists at all stages of their careers a powerful alternative to the traditional music industry model. Whether you're a DIY artist or working with a team, our self-service distribution platform has a plan for you.

Distribution Designed for You

Written by the company

Plans Start at Less Than $2/Month
Whether you’re a DIY artist or working with a team, we have a plan for you.

Amuse's Support is here to help!

Do you have questions regarding your Amuse account or release?

Do you have questions regarding your Amuse account or release?
Contact our support at https://support.amuse.io/

Contact info

  • Stockholm/London/New York, Sweden

  • amuse.io

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,969)

2,450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am disappointed with the support

I am disappointed with the support I received. My issue was not resolved, and I did not receive clear instructions about the identity verification process. The responses felt generic and did not address my specific questions.

The communication was slow, and I had to wait a long time without meaningful updates. I expected more helpful guidance, especially since my music release is being delayed.

I hope Amuse improves its customer support by providing clearer explanations, faster response times, and more personalized assistance.

15 July 2026
Unprompted review
Amuse logo

Reply from Amuse

Hi, thanks for taking the time to share your feedback.

We weren't able to find your account based on the information available in this review, so we can't comment on what happened in your specific case.

Identity verification is there to help protect artists and their music, but it should also feel clear and straightforward. Reading your review, it sounds like you were left with more questions than answers, and we'd really like the chance to clear those up.

If you send us an email from the address linked to your Amuse account at support@amuse.io, we'll be happy to take another look at your case and answer any questions you still have.

Team Amuse

Rated 5 out of 5 stars

I'm testing this distributor

I'm testing this distributor with a new release, evaluating the possibility of migrating more from my previous distributor.
So far, I've found the approval process to be fast, and support has also proven to be fast and effective.

13 July 2026
Unprompted review

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