The product is of very good quality. I am giving only 4 stars because the delivery time is much more than advertised and it is really hard to reach out to the customer service. My order took more tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time I ordered at this online shop. I was very sceptic, but now totaly happy. I ordered on 31 August one "Transparente Tischfolie mit abgeschrägter Kante 140x90 cm". It was delivered per Post... See more
The order arrived when expected and in good condition. The custom sizing of the anti slip mat fit my van well and it does the job perfectly
I placed an order on 22th of August. Right now, it's 3rd of September and the package still hasn't arrived. I contacted the shop via email and they were responding very poorly, avoiding the topic and... See more
Company details
Written by the company
Floordirekt liefert ein breites Sortiment von Schmutzmatten, Tümatten, Fussmatten für den Eingang; Bodenschutzmatte, Bodenschutzmatten für den Schreibtisch, Stufenmatten und Teppiche, Arbeitsplatzmatten und Gummimatten, Gummiläufer und Zuschnitte.
Contact info
Germany
- ch.floordirekt.com
4.1
Great
993 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot track my order
I cannot track my order! I ordered 10 days ago and still nothing! Very disappointed
12 June 2024
Never got the response for returning my…
Never got the response for returning my article which is new and originally packed and not needed.
5 June 2024
alles tip top
19 June 2024
Stay away this company
Stay away this company , don’t trust , item not delivered 10 days + still waiting
5 December 2023
Unprompted review
All good - eventually!
Had some hitches but received my order and issue was resolved to my satisfaction eventually. Thanks!
1 September 2023
Unprompted review
Good quality product - slow delivery
The product is of very good quality. I am giving only 4 stars because the delivery time is much more than advertised and it is really hard to reach out to the customer service.
My order took more than 2 days to be process and my parcel took more than a week to be sent out. I received my parcel after nearly 2 weeks of waiting (very far from the initial 4 days advertised).
30 August 2023
Unprompted review
Be careful!
Be careful!! They get your money and you will never receive your goods. Stupid me that i hadn't checked the reviews before. Stay away from them. You will receive only standard replies at the beginning and once it get serious they will stop answering you and bye bye your money :-(
5 May 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.