Cellumove Reviews 

786
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I ordered 2 pairs of leggings one for me and one for my mother in law and when they arrived i wore mine for the first time when they started to get loose threads. I messaged the team about this and wh... See more

Rated 1 out of 5 stars

My order came a pair of black and a pair of blue leggings excitedly opened them, to find they were tiny. I asked if I could return them for a refund and was offered a replacement in a bigger size an... See more

Rated 1 out of 5 stars

Non delivery and 3 attempts to email with no reply 9/5/26 confirmed order 11/5 order on its way 11/5 delay 14/5 ready to ship AGAIN! 15/5 on its way AGAIN! 17/5 thanks for your patience... See more

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Company details

Written by the company

En Cellumove, creemos que toda mujer merece sentirse segura de sí misma. Por eso, hemos creado innovadores leggings moldeadores diseñados para favorecer la circulación, reducir la retención de líquidos y suavizar la apariencia de la celulitis, brindándote comodidad a diario. Con miles de clientas satisfechas en todo el mundo, nuestra misión es simple: combinar tecnología de compresión basada en la ciencia con prendas elegantes para el día a día que te hagan lucir y sentir increíble. 💛 ¿Qué hace especial a Cellumove? Exclusivo tejido de compresión 3D para mejorar los resultados. Suficientemente cómodo para uso diario (recomendado hasta 6 horas al día). Cambios de talla gratuitos para un ajuste perfecto. Atención al cliente amable y receptiva. Nos enorgullece ver a tantas mujeres compartir sus historias de éxito con Cellumove, y estamos aquí para apoyarte en cada paso de tu camino. ✨ Cellumove: Más que leggings, una inyección de confianza.


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3.4

Average

TrustScore 3.5 out of 5

786 reviews

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No recent history of asking for reviews

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Replied to 41% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(786)

785 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT USE THiS COMPANY- they have…

UPDATE** This Company have had lots of chances to cancel my order immediately when notified. I am now a week and more on and they have not even tried to contact me. They left a reply on the Trustpilot to make out they had attempted to resolve the problem. On filling in the form I have not had any contact from them.
I have had various emails telling me my order is nearly shipping, which confirmed they still had time to cancel my order and they still chose not to. Not once have they replied to my many emails.
NOW.....I am receiving SCAM phone calls from lots of companies abroad. They are quoting my address, trying to trick me into things. SO THIS COMPANY HAVE NOW SOLD MY PRIVATE DETAILS TO OTHER ABROAD COMPANIES.

NO PACKAGE ARRIVED BUT THEY HAVE STILL TAKEN MY MONEY AND MADE NO ATTEMPT TO RECTIFY OR CONTACT ME EVEN THOUGH THEY ARE MAKING OUT THEY HAVE ON HERE.

STAY WELL CLEAR OF THIS COMPANY!!! I CANNOT STRESS THAT ENOUGH!

Do NOT USE THiS COMPANY- they have scammed me out of money and doubled my bill by trick purchase at end and not showing you until the emails come through. They have then ignored all correspondence even though I got an email saying not too late to add we are still packing. Yet somehow it's too late to cancel my order?????? I believe they are using AI to create fake reviews as I have read so many bad reviews now. I wish I had known this before spending my birthday money.

DO NOT USE THIS COMPANY they will scam you. They make returns impossible to send back by making so expensive you don't bother.

I will fight them until they refund my money. I will not give up.

Save yourselves, DO NOT USE THEM.

Shame on this company 😡😡

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Unhappy customer

My order came a pair of black and a pair of blue leggings excitedly opened them, to find they were tiny. I asked if I could return them for a refund and was offered a replacement in a bigger size and was told I could keep the ones they sent out also. Well firstly they’re no good to me as way too small and secondly looking at the chart the sizing is way out and I don’t even think a bigger size would fit.
I’ve now sent numerous emails asking for a refund as I can’t afford to lose that amount of money in this day and age, and I haven’t had a response from any of them since the offer to replace. What is wrong with this company, I bought as there were loads of flowing reviews on their site, I now have doubts that they are even real as I’ve seen many many more bad ones on here. Please advise and give me a little faith by at least coming back to me with a response.

29 June 2026
Unprompted review
Rated 2 out of 5 stars

It's a NO GO for Cellumove!

Update, I did reach out to Cellumove immediately about the order and requested to return and refund. They replied with send them pictures which I did and then they said they would replace them. I didn't want a replacement and told them so, they then proceeded to tell me that the replacements were on the way and have not heard anything from them for weeks with no shipment information etc. I just emailed them again today 7/19/2026 to return and refund the $69+ dollars for items I can't wear.

Save yourself some time and money and don't order from Cellumove. I waited a few days short of a month for this order (after I ordered I saw it was coming from CHINA) they finally came today and I was excited, was being the key word. I don't know how these positive reviews are being written here. I'm not new to Compression leggings since I have lipedema. I wear leggings from Bioflex and have loved them from the start but wanted to try something new so ordered Cellumove. They are not compression leggings, the sizing chart is off and the quality is not great. I ordered the compression pantyhose as a side order they were laughable. they didn't even cling to my legs. If you have the right size in the Cellumove I can see how you would like them as a legging, but for Lipedema, or Lymphedema it's a no go! I have reached out for a refund we'll see how that goes, since they came from China.... but advertise USA.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

I ordered 2 pair of cellumove leggings and 2 sets of arm sleeves. Both were bought for the support they are supposed to give. They offer less support than my usual gym leggings and my usual support sleeves so very disappointed in both products. The material is also thinner than expected. The sleeves are also very short. Looking at the returns policy I was shocked to see the cost of restocking the leggings. This wasn't something I looked at before ordering as I didn't expect to be sending them back. I will be taking the matter further as I was miss sold the products.

9 June 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello,

From your review, the main issue seems to be that both the leggings and arm sleeves did not provide the level of support you were expecting when you purchased them specifically for compression and performance use. You also mention that the material felt thinner than anticipated and that the sleeves did not match the length you expected, which understandably led to disappointment.

We also take note of your concerns regarding the return conditions, particularly the restocking fee, which you only became aware of after receiving the items and not at the point of purchase.

We would like the opportunity to review your experience properly and check the details of your order so we can understand what happened in your case.

Please provide:

• Order number
• Full name
• Email address used for the purchase

With this information, we can locate your order and investigate the matter further with full context.

Kind regards,
The Cellumove Team

Rated 1 out of 5 stars

Non delivery

Non delivery and 3 attempts to email with no reply
9/5/26 confirmed order
11/5 order on its way
11/5 delay
14/5 ready to ship AGAIN!
15/5 on its way AGAIN!
17/5 thanks for your patience
20/5 almost there
25/5 what do you think of leggings
9/6 me still ….what leggings ? x 2 with now 3 emails
3 rd party delivery you can’t contact says delivered as instructed but concerns of delivery address !
Quality I can’t comment until I receive

9 May 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Nicola,

Thank you for outlining the full timeline of your experience.

Receiving repeated status updates that suggest movement of an order, followed by continued non-delivery and conflicting tracking information, can understandably create confusion and concern about where the parcel currently is.

We also note your point regarding multiple emails without resolution and the uncertainty around whether the delivery was actually completed as stated by the carrier. At this stage, it is important for us to verify the full tracking history and clarify what has happened with the shipment.

To allow us to investigate properly, please provide:

• Order number
• Full name
• Email address used for the purchase

Once received, we will review the delivery record with the carrier and look into the status of your order so we can provide a clear update and assist you further.

Kind regards,
The Cellumove Team

Rated 1 out of 5 stars

Tried to cancel an order within 10…

Tried to cancel an order within 10 minutes of ordering and customer services go quite. No phone number to speak to someone just email. I then get a welcome email offering 10% off another item for the next 24 hours and all items will be shipped together. Eventually got an email but they needed to check to see if order has been dispatched??? But they claim if I order something else it will be shipped together with original order!! Why is cancelling such an issue?? or is this company out to scam customers?

8 June 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Kerryanne,

Reaching out shortly after placing an order and feeling unable to cancel it in time can understandably be frustrating, especially when there is uncertainty about whether the order has already entered the dispatch process.

We also note your concern regarding the timing of the cancellation request and the subsequent communication about order status and combined shipping. This can understandably create confusion when different messages are received within a short timeframe.

We would like the opportunity to review your order and clarify exactly what stage it was at when your cancellation request was made.

To assist you further, please provide:

• Order number
• Full name
• Email address used for the purchase

Once we have these details, we will check the order status with our fulfilment team and confirm what options are available in your case.

Kind regards,
The Cellumove Team

Rated 1 out of 5 stars

Avoid crap quality

Avoid dont be fooled the leggings are no different to a normal leggings.. they dont want u to return they say money back but the charges they add on is ridiculous £30 for handling and restocking. You buy believing you can return but you will end up out of pocket with crap quality leggings!

2 June 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Sharon,

It is clear from your review that the main disappointment was not only the product itself, but also the feeling that the overall experience did not match the expectations you had when making your purchase.

We understand your frustration if the leggings did not provide the benefits you were hoping for and if the available options discussed regarding your order left you feeling dissatisfied. When a product does not meet expectations, customers naturally want a straightforward path to have their concerns reviewed and addressed.

We would appreciate the opportunity to look into your case in more detail and better understand the circumstances surrounding your order.

Please send us an email with the following information:

• Order number
• Full name
• Email address used for the purchase

Once we receive these details, we will review your case carefully and determine how we can best assist you.

Best regards,

The Cellumove Team

Rated 5 out of 5 stars

Completely satisfied with my order

I am super satisfied with my purchase. I ordered a pair of leggings and chose the wrong size by mistake. I contacted them via email, received an immediate response, and they exchanged the sizes for me. Impeccable service. I’m very happy with them and wear them almost every day.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

This company are not trustworthy non…

This company are not trustworthy non delivery or funding are the trouble with this company they never answer emails so I would say advert are scam DON’T ORDER no 180781

23 April 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Margaret,

We are genuinely concerned to read that you have not received your order or refund and that you felt your emails went unanswered.

We understand how upsetting it is when a purchase does not progress as expected, especially when you are left feeling uncertain about what has happened.

We would very much like the opportunity to investigate this properly and clarify the status of your order.

Please send us an email with the following details:

• Order number
• Full name
• Email address used for your purchase

With this information, we will be able to locate your order and review your case carefully.

Best regards,
The Cellumove Team

Rated 5 out of 5 stars

I ordered 2 pairs of leggings one for…

I ordered 2 pairs of leggings one for me and one for my mother in law and when they arrived i wore mine for the first time when they started to get loose threads. I messaged the team about this and when i spoke to lanie they massiveky helped me and have sent me another pair :)

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid…

Very slow shipping speed and you can’t return as they take €30 and make you pay postage - how is this legal in the uk? I was hooked by the 30 day money back guarantee but didn’t read the small print and I thought uk citizens were entitled to a full refund with online purchases but seems this is not the case here

20 April 2026
Unprompted review
Rated 1 out of 5 stars

There is a whole week already they…

There is a whole week already they haven’t sent my order and haven’t answered on any emails.
Update from 19.03: still waiting for an order
20th of March -finally got my order, BUT the quality is terrible - It's impossible to workout in these leggings, they don't stretch at all - after the first attempt to make an elementary lunge, the seam split because it DOESN'T STRETCH AT ALL

4 March 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Oksana,

Thank you very much for providing us with your information through our request. We confirm that we have already reviewed your case and sent you a detailed response via email.

Please check your inbox and do not forget to check your spam folder in case our message was filtered there.

We remain at your disposal for any further questions.
Best regards,
- Cellumove Team

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