Camera Centre UK Reviews 

3,948
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely competitive prices, very fast shipping, and secure packaging of their camera gear purchases. Shoppers also mention that the overall online ordering process is remarkably simple and the customer service staff is consistently helpful, polite, and responsive. A small number of reviewers were not happy with significant delivery delays or missing items that caused considerable frustration with their orders. A few other people also felt that certain product descriptions or used item conditions did not fully match their expectations upon arrival, occasionally leading to noticeable disappointment.

What people talk about most

Product

Consumers find the product experience to be largely positive, praising the great value and condition of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting swift, prompt, and... See more

Service

Reviewers highlight positive aspects of service, describing it as swift, professional, and second to none.... See more

Price

Clients share positive opinions on price, highlighting consistently competitive rates and fair deals across... See more

Order

People report positive experiences with order processes that are simple and fast. Consumers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just needed a couple of extra pairs of solar glasses for this Wednesdays eclipse Super great price, and delivery worked out at an amazing low price Fast efficient delivery No issues in any reg... See more

Rated 5 out of 5 stars

Quick delivery, good price from what looks like a very trustworthy company. Very quick response from a human to my questions, so great customer service too. I just bought some eclipse glasses, wanted... See more

Rated 5 out of 5 stars

There prices are very competitive and the staff could not be more helpful or obliging. You can also rely on your goods being well packaged and despatched for next day delivery if ordered before the d... See more

Rated 5 out of 5 stars

This was the only Company I could find, in the UK, that actually stocked the Canon AD-E1 which I needed. It was being sold at a good price, was dispatched promptly and arrived 2 days later. The produc... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Repair Shop
  4. Camera Store
  5. Photo Printing Service
  6. Telescope Store

About Camera Centre UK

Written by the company

Camera Centre UK

Camera Centre UK, based in South Wales, UK, is a family run business with three generations of knowledge and experience since opening in 1977. We sell a wide range of digital cameras, camcorders, drones, telescopes, binoculars, photographic equipment and accessories online, and through our flagship store in Cardiff.

With a dedication to customer service and satisfaction we offer free mainland UK delivery, competitive prices and are proud to only sell UK stock.

Planning on an upgrade? We also buy and sell used equipment so why not part-exchange your old gear for the latest model.

If you‘re looking for some unbiased professional advice on your next photographic purchase, or simply would like to take a look at the wide range of equipment available, call us or pop in for a visit!

Camera Centre UK

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(3,948)

309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a camera online which was…

I ordered a camera online which was easy enough to do, I received confirmation emails for the order and for despatch then tracking info.
Excellent service all round, swift free delivery and securely packaged.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Ordered glasses for the eclipse on…

Ordered glasses for the eclipse on Monday 3rd August, chased them up a few days before as they hadn't arrived. No response to my email, no glasses ever arrived. So out of pocket, no item recieved and no customer service response, make of that what you will

3 August 2026
Camera Centre UK logo

Reply from Camera Centre UK

Hi Paul

We are sorry to hear that your order has not arrived. We have not been able to locate your email. We have now issued a full refund.
Please feel free to reach out if you need anything else.

Rated 5 out of 5 stars

Ordered a camera for my daughter’s…

Ordered a camera for my daughter’s birthday and when opened it wouldn’t read any SD card we put in, sent it back as I thought the slot was faulty turns out it just needed formatting. They were helpful and polite at all times even left in an SD card for good measure. I was also at a different address than my original order and they were able to send it to new address without any issues which was great! Will order from them again in the future as they are reliable and professional the only negative thing I would say is they could be slightly quicker with returns but overall a good experience.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Excellent Product. Very reasonably priced. Does what it says on the tin. Would buy again! ( for the Next Eclipse!)

3 August 2026
Rated 5 out of 5 stars

Great customer service

Great customer service , my order was incomplete, I telephoned and received the balance of my order the next day. The person I spoke to was friendly and very helpful. I wouldn’t hesitate to buy from the Camera Center in future.

3 August 2026
Rated 5 out of 5 stars

Great price and service

Just needed a couple of extra pairs of solar glasses for this Wednesdays eclipse
Super great price, and delivery worked out at an amazing low price

Fast efficient delivery

No issues in any regard

31 July 2026

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