CouriersPlease Reviews 

English language skills appalling; unreliable historians (they lie about deliveries - no evidence of presenting to my address); they reported home delivery attempt yet the parcel was in the deport over 1000 (1 thousand) kms away on that date; nearly impossible to personally engage; no phone contact / email details on their webpage; offshore contacts have no understanding of distance; have been waiting over 2 weeks with false reassurances of delivery dates. I wouldn’t hire them to deliver a bag of dirt to a building site. They are as unreliable as a hole in a condom.

I'll never use this service for my self.i bought a game from ebay and they courier did place it in the mail box but with it hangout for the public to see and help them self.im now out of pocket and the couriers are saying they had authority to leave from who not me.it shit that they are quick to say it was left in a safe place. Hate this company 💯

DISGUSTING WITH THE DISRESPECT AND DISREGARD OF OTHER PEOPLES ITEMS!! My last 3 deliveries have been thrown YES THROWN from the front gate to my door! This driver is a disgrace.

Parcel arrived opened and damaged. This is the third time now this has happened. Have driver on CCTV throwing on the ground and item is fragile. These delivery blokes are getting paid to do their job. Bit the way they handle people’s parcel is shocking. Avoid them.

My fourth delivery by Couriers Please in three weeks. Every time they have not delivered the item, instead taking it to a collection point in another suburb. They email to say they missed me and leaving the parcel was unsafe, but each time I've been home and each time I've received deliveries from other services. I complained to Couriers Please, they ignored me and gaslit me. Two weeks later they were still "investigating" with clearly no intention of doing anything to change. The store worker said everyone complains of the same thing. A farce of a business with no respect for customers. If you are a business reading this I urge you to drop Couriers Please.

Utterly incompetent company. First the driver lies about attempting to deliver as we were home all day. It’s an apartment block with concierge service, near impossible to fail to deliver anything. A week later and still waiting to find out where the parcel is, when it’s gettIng delivered, if at all. In any other country, they’d have lost their operating licence a long time ago. Will now actively avoid any retailer using this company

Not even worth the single star that I have given them. 2 times they have failed to contact me while attempting to deliver my packages as I made very clear upon my product orders because the building I live in doesn't have a doorbell!!!!

This company accepts orders from Amazon but does not have the sense to flag beforehand it does not deliver to Australia Post parcel lockers. Furthermore they do not even contact the intended recipient when they return such parcels to the sender. Utterly Incompetent!

Not sure why they are receiving a lot of hate. Every time I get a package delivered from Kmart and they choose Couriers Please to deliver it I've always have no issues with this company. I've had several packages delivered through them. Delivery driver that delivers my packages is a awesome guy and very friendly too. Always happy to have my packages delivered through these guys.

This company never dissapoints with absolutely poor service.
I was expecting delivery today 20/07/26 by keeping gate in house open from morning till 6:02 pm.
I locked gate and checked their site - There was no update. I checked later just to discover that there is message in their site at 6:17 pm: "Unable to deliver. Please contact our Customer Support Team for assistance". As I haven't received either a card or a notification I could not even organise to re-delivery, not to mention that they are closed after 6 pm so I have to wait when they are re-open next day.

By far the worst delivery/courier service in Australia (and I have tried them all). Always late and no accountability taken. If I could give them zero stars, I would.

driver faked a photo of evidence and pocketed a $2000 robot vacuum all recorded on camera

my parcel was scheduled to be picked up on 13th of July, no one came on the 13th, then rescheduled to 14th, same no one came, on the 15th I contacted customer support, they claimed a driver will come by either on the 15th or 16th, then again towards the end of 16th of July I called them again, to be told there will be a driver on the 17th morning. and on the 17th still no one at all, DONT TRUST WHAT THEY TOLD YOU.
swiched to AusPost and guess what, they updated everything in less than 10 minutes after I left the local LPO.

I would rate 0 starts if I could. Package was picked up on 29th June and has sat on their warehouse not moving. I have been lied too and have lodged many enquiries to locate parcel only to be told they will look into it or not respond at all. I am not being offered and support to locate parcel and they have stopped responding to enquires.

They said that they delivered an item from Kmart but it was nowhere to be seen no POD or anything. I don't know why Kmart use these couriers.
I've had many bad experiences dealing this company in the past.
The only thing I can imagine is they must be cheap.

Shocking experiences. I've had packages not delivered or an attempted delivery made and item returned to depot. My house is surrounded by cameras and not one picked up these mysterious missed drop offs.
I've had items worth thousands of dollars left at the wrong address. Luckily there was a picture of the wrong house, so when they argued about it, I showed them a picture of the front door.
Once I had a sizeable delivery, and it got lost, almost a meter tall, with the items name written on it. To get that I had to deal with a remote call centre. Hour long holds and cut out's not to mention the same script repeated every time, and anything outside of that doesn't get a proper response. The call centre could only contact the depot via email, so about three days between each bit of information. Apparently it couldn't be found, even after descriptions of the package and the contents.
I only managed to get some help once I contacted consumer affairs, magically appeared the next day, along with an email saying the tag must of fallen off so they didn't know what the parcel was. It was writing in big bold letters across the length of the box (1.3m).
I cancel every order if it gets shipped with this company.
Don't ship to your customers with this disreputable company.
Don't allow your purchases to be shipped through them and if you do, make sure it's nothing expensive or sentimental, because that may be the last of it you see.

Delivered to the wrong adress. Really can't be that hard to read an address label.

they gave me an option to reschedule the delivery, I submitted this and received an email "Delivery option successfully changed". In my notes for the reschedule, I wrote that if no one answers the front door to knock on the door at the side of the house. I gave instructions on how to reach this door, I found an image on the real estate website which I linked so they knew what door to check, and it's a set of units so there's no gate.

Despite the confirmation email for rescheduling, and giving them detailed instructions on what to do if I'm not home; they delivered this on the original date, and they left the box with a $300 appliance sitting on my front porch with no attempt at hiding it.

Scammed relentlessly by scammers using the name of this place. Very believable. Wouldn’t use couriers if you can help it.

This courier is by far the worst in Australia they lost my package and are not interested in finding it the reply from them was absolutely ridiculous and unhelpful I would not recommend couriers please to deliver anything they should shut down and stop ripping people off