Customer Service Awful
I purchased a washer and dryer at full price. The next day both went on sale for Labor Day. I realized the sale affected the appliances I purchased and called to request the price be extended to my purchase. I researched and learned Lowe’s honors these requests for 30 days post service. My customer service agent said that was only when purchased with a Lowe’s credit card and without that it was 48 hours. I asked to speak with a manger and he refused. When I pushed the issue I was put on hold for 15 minutes only for home to return and say a manager would not speak with me and they would offer me a $20 gift card. This is not customer service but rather a person on the other end of the phone citing policy that isn’t published anywhere. Buy elsewhere. Most major appliance centers will honor a sale price.