I ordered some ceiling fans
I ordered some ceiling fans. They said they were delivered but in fact we're not. I contacted them right away. They got in contact with the shipper but, unfortunately, the shipper didn't get a picture of where they were delivered. They immediately issued me a full refund. Best customer service I have had in a long time. The only reason I didn't give them 5 stars is because of the delivery snafu which is on the shipper and not them. I HIGHLY recommend this company.
Reply from Sakerplus
Dear Janie,
Thank you so much for taking the time to share your experience and recommendation.
We're sorry to hear about the delivery issue, but we're glad we were able to resolve the situation promptly with a full refund. While the delivery problem was beyond our control, we understand how frustrating it must have been, and we sincerely appreciate your patience and understanding throughout the process.
Your kind words about our customer service truly mean a great deal to our team. Knowing that we were able to provide one of the best customer service experiences you've had in a long time is incredibly rewarding.
Thank you again for your trust and your recommendation. We hope to have the opportunity to serve you again in the future.
Best regards,
Sakerplus