I've been trying to stop the line for…
I've been trying to stop the line for at least one year cause I move from Ireland long time ago. Everytime I call they don't answer and if they do they don't help you at all. Not to speak about the fact that I've been charge twice in the same month for no reason, I call and they put the fault on me when I paid the 1st and the 20th of that month a total of 124€, (again totally unnecessary). They didn't solve anything, despite it was their mistake. Is being a nightmare to stop the line and I'm already tired of paying for something I'm not using. My expierence wasn't good and I'm still trying to find support from Three to fix this problem without any solutions.
Reply from Three Ireland
Hi Marina, we're sorry to hear that your experience hasn't met your expectations. We aim to deliver the best possible service to our customers. To help us look into this further, please contact our Live Chat team here: https://www.three.ie/contact-us/chat.html. One of our agents will be happy to review your account and discuss the options available to you. We appreciate the opportunity to assist and hope to regain your trust in our service.