Damaged in transit, saved by exceptional support
This review is an update to a previous one in which I described a problem I encountered during shipping.
Now that the product has arrived, I must say canvases seems to be of great quality, as are the paints and brushes. One detail worth noting about other canvases I have seen is that these are not completely white; instead, they have a base color, making it easier to achieve a better finish with a single coat of paint.
FinalIy, I don't understand the bad reviews about the shipping time; mine arrived exactly in two weeks, which was the estimated delivery time. Furthermore, I have been kept informed of the shipment status at all times; the customer service is exceptional.
That said, I must mention that, during shipping, the tube containing the canvases was dented, damaging the two canvases I purchased. However, the customer service received has been exceptional, and they are already working to propose the best possible solution.
The whole process has changed my initial perception... Thanks!