DO NOT BUY LG OLED TV 65 Inches
I purchased a 65-inch LG OLED TV in May 2026 from Croma. At the time of purchase, I was assured that if any issue occurred with the TV, the company would provide proper support and even replace the product if required.
Unfortunately, I started facing screen-related issues shortly after purchase, and my experience with LG customer service has been extremely disappointing. Despite repeatedly raising complaints, the service team only listens to the issue but has not taken any proper action or visited to resolve the problem.
I trusted both LG and Croma while making this premium purchase, but the after-sales service has been very poor and frustrating.
Based on my experience, I would advise others to think carefully before purchasing LG products, especially considering the lack of timely customer support.