I had a great experience based on the…
I had a great experience based on the fact that the course was so straight forward, explanation detailed. Video material excellent.
But the fact that, you don't respond to concern sent to you via email is very discouraging. I have sent you mails on 3 occasions, no single reply. This is not encouraging.
I have completed my course for days now, I couldn't access my certificate. Please how do I get my certificate
Reply from Premier TEFL
Thank you for your feedback, Alex 😊
We’re really pleased to hear that you found the course straightforward, detailed, and enjoyed the video materials.
However, we are very sorry to hear about your experience regarding email support and the delay accessing your certificate. That is certainly not the level of service we aim to provide, and we completely understand your frustration.
I have sent your certificate to your email with steps on how to locate it in future also.
Congratulations on completing your course, and thank you again for bringing this to our attention.