Christopher Bortz Kapt Krash

Been over a month and still waiting for it to ship. Also love how they advertise it’s US but comes from China. My mistake for not looking into it more. Buyer beware!!

Extremely rude customer service.

Been over a month and still haven’t received my handle. Tracking is showing it’s still in the place it was shipped from. Buyer beware.

I would be very cautious ordering from VionB Earbuds. I placed my order on April 21, 2026, and was originally told I should receive them by May 6, 2026. After checking the shipping status multiple times, it continued to show “in transit” with no updates whatsoever.

I contacted customer service and was told U.S. shipping could take up to 14 days, so I gave them the benefit of the doubt and waited longer. It is now May 12, 2026, well beyond that timeframe, and there has still been no movement or update on the shipment.

I reached out again requesting a refund due to the lack of shipping updates and missed delivery expectations, but I have yet to receive any response from the company.

At this point, I personally question the legitimacy of many of the rave reviews online. Something about the experience feels very automated and unreliable. Buyer beware if you are expecting fast shipping or responsive customer service.