Do yourself a great favor and buy any robot mower other than this utter piece of trash. Useless machine, even more diabolical app and software. Quite possibly the worst investment of 700+ euros I could ever imagine. Avoid like the plague.
2 May 2026
Unprompted review
Reply from Kress
Hello,
We are sorry to read that your experience with your Kress robot mower has been so disappointing.
In order to better understand what happened and identify the right support channel, could you please contact us at fr_infos@kress.com with your order reference, the name of the dealer concerned, and the country where the product was purchased or installed?
If available, you can also include the model, serial number and a short description of the issues encountered with the mower, app or software.
Once received, we will review the information and forward your request to the relevant Kress team in the country concerned.