Hands off!
Bought cupboard in late december, delivered extremely late with door damaged. Took the company four months altogether from delivery to stating that a replacement is not available any more. Refund worked at least. Contacted different company and they delivered the same cupboard from the same producer in excellent shape within less than two weeks. Strange at least. Hands off!
Reply from ProduceShop Deutschland | Official®
Dear Customer,
We are sorry to hear that you were not completely satisfied with your purchase. During the month of December, due to the holiday season, we experienced a significant increase in orders and, consequently, delays in deliveries by our couriers.
We regret that this also affected your delivery, and we thank you for bringing it to our attention.
Kind regards,
Team ProduceShop