Responsive and took care of details
Response and support were quick and consistent through planning, paying, travel prep, during the trip and even after we were home. Connection to a local expert was fast and then they handled all of my questions in prompt message replies and even a real-time call. Love how they took care of bookings, tickets, transfers/transportation and even acknowledged our son's birthday. All tour guides, drivers and local contacts were friendly, knowledgeable and helpful. It all went so smoothly - a great vacation!
Reply from Rough Guides
Hi Tammy,
Thank you so much for this glowing review! We’re thrilled to hear how well everything came together, from the seamless planning to the thoughtful touches during your trip. It's always wonderful to know that our local experts, guides, and support team made your experience stress-free and memorable, especially for such a special occasion like your son's birthday.
We’d love to welcome you back in the future. With over 100 destinations and expert support at your fingertips, there’s always another adventure waiting for you.
Franziska
Head of Travel – Rough Guides