MW

Michael Williams

United Kingdom

Reviews

Review of UltimaPeak


Rated 1 out of 5 stars

Dear UltimaPeak,

I asked for months for this subscription I never signed up to, to be cancelled Money is keep being taken from my account unauthorise and am being ignored.

Everyone need to avoid.



Dear UltimaPeak,

This email serves as my formal legal notice that I am immediately terminating and cancelling any subscription associated with my account and Order #389793.

Effective immediately:

I withdraw and revoke all authorisation for any recurring payments.
I do not authorise you to charge my payment method again under any circumstances.
I do not authorise any future orders to be processed, generated, or dispatched.
This notice is clear, unequivocal, and takes effect from the date and time this email is received.

I require written confirmation within 48 hours that:

My subscription has been permanently cancelled.
My recurring billing agreement has been terminated.
No further payments will be taken.
No future orders will be processed or dispatched.
Please be advised that any attempt to process a payment or dispatch a further subscription order after receipt of this notice will be regarded as unauthorised.

Should this occur, I will immediately:

Dispute the transaction with my card issuer as an unauthorised recurring charge.
Provide this email as evidence that you were expressly instructed to cancel my subscription before any further payment was taken.
Request recovery of any funds taken after this cancellation notice.
Submit complaints to the appropriate consumer protection and payment authorities, if necessary.
I expect your written confirmation that my subscription has been permanently cancelled without delay.

Failure to comply with this clear cancellation instruction will leave me with no alternative but to take the actions outlined above to protect my rights.

Regards,

22 July 2026
Unprompted review

Reply from UltimaPeak

Dear Michael,
I'm really sorry you're going through this - I want to make sure your
subscription situation is actually resolved, not just acknowledged. Could
you send me your order number or account email
(support@ultimapeak.com)? I'll look into the cancellation directly on my
end and confirm it's done properly, rather than going back and forth over
email. If there's a refund conversation that didn't land where it needed to,
I'll also take a fresh look at that with you.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care

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