No customer support after hours
No customer support after hours, if your camera stops working. They just blame it to arlo company, no response from them even though they get monthly charges from me and not the arlo company!
If the door bell stops working, again even the arlo team wouldnt reply properly because you didnt get the whole doorbell and chime set.
They will just say buy and pay but no customer support!
Reply from Verisure Ireland
Hello Umer Slote,
Thank you for getting in touch!
I am so sorry to hear of the apparent lack of support from our Customer Support Team, it's never our intention to leave you feeling this way.
I would be more than happy to further investigate your Arlo concerns, as I'm sure there is something we can do to resolve them. In order to help locate your account, we need some additional information. Please respond back to my email via Trustpilot with some additional account information and we will be in touch.
Best regards,
Seb