Not impressed at all, I was miss lead, in to having the insurance auto renew…. When they say about using your card for future payments, they don’t mean each month they mean auto renew, and then they will charge you when you cancel it. Even though I sold 6 months ago and I remembered saying I don’t want it to auto renew… I have asked them in 3 different emails to send me proof of the phone recording and yet still no proof.
6 August 2024
Unprompted review
Reply from Bennetts
Hello Tom,
Thank you for taking the time to leave your review.
Unless we are contacted before the renewal date, all our policies are set to automatically renew. It is the policy holder's responsibility to contact us if you/they don’t want to go ahead with the policy renewal.
The automatic renewal process is also confirmed before the policy is set up.
If you do ever have any questions about your renewal, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.