Calin E.C.

Hi Calin

We’re sorry to hear that you feel this way.

ViaBill does not take money without a valid agreement in place. All fees and terms are clearly stated in the credit agreement, which must be reviewed and approved before activation. The monthly amount depends on the type of account and how much of the credit is being used.

We understand that fees can feel frustrating if they are not fully expected, and we would very much like to review your specific case to clarify what has been charged and why.

Please feel free to contact us at support@viabill.com
so we can investigate your account and provide a detailed explanation.

Kind regards,
ViaBill

Stimate Călin,

Ne pare rău să auzim despre experiența dumneavoastră și nemulțumirea pe care o exprimați în acest mesaj.

Pentru a ne permite să analizăm situația raportată de dumneavoastră și pentru a primi asistența necesară, vă rugăm să contactați direct echipa noastră la adresa de e-mail support@don.ro. Colegii noștri vor analiza solicitarea dumneavoastră în cel mai scurt timp posibil.

Toate cele bune,
Echipa Don.ro

Hi Calin

We’re sorry if the price shown in Google looked misleading.

Google can sometimes display an older or cached price, while the price on our website is updated continuously and may change based on purchase price and stock status.

The valid price is always the one shown on the product page and at checkout when the purchase is completed.

Kind regards
Compumail.dk

Dear Calin

We are sorry about your situation, but in order to have access to our social media platforms, we kindly ask our customers and non-customers to act with a behavior, that meets our guidelines, which you can read about on our Facebook page here: https://www.facebook.com/NordeaDanmark/about_details

I have translated it to English here, to make it easier:
"If you are rude, offensive or in violation with Danish law, we will remove your posts or comments. We will also remove posts if we regard it as spam. Users who violate these guidelines multiple times will be blocked from our page."

If you need any further help with your issue, we recommend reaching out to your advisor or local branch, as they would be the ones resolving the issues if possible.

Best regards
Kathrine

Hi Calin,

Thank you for your review.

We’re sorry your experience felt this upsetting, we understand how frustrating this situation must be. We found your order and see that you and my colleague had come to an agreement. Hope the outcome is satisfactory!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Hi Calin,

Thank you for your review.

As you can see, the DKK 99 per month price is only available at selected addresses.

You will always be informed of the price you have agreed with us, when you place the order.

Wish you a great day.

Julius

We are very sorry to hear that there have been discrepancies in the price information. We understand your frustration and would like to apologize for the confusion this has caused.

Please note: The prices displayed in Google come from external data sources and may differ from the current prices on our website in individual cases. The prices displayed directly in the shop are always authoritative.

So that we can investigate this specific case, please contact our customer service team directly with your order number or a screenshot. Our team will check the price discrepancy immediately.

Thank you for bringing this situation to our attention—we take your feedback very seriously and are constantly working to improve the transparency of our offers.

Kind regards Parfumdreams

We’re definitely not trying to scam you — quite the opposite😊

Unfortunately, our response time for emails is a bit longer at the moment, but if you’ve sent us a message, we’ll get back to you as quickly as we can. We actually mention this right here as well, where we also recommend giving us a call at 72 100 100 if your inquiry is urgent: https://www.telenor.dk/kundeservice/kontakt/skriv-til-os/.💙

But I really do appreciate your feedback — thank you for that, Calin🙏

Eva, Telenor

Thank you for sharing your feedback. We’re sorry to hear that you feel this way and had such a negative experience with our platform. We take all concerns about fairness and security very seriously and would like the opportunity to review your case in detail.

You can always reach out to our support team via email or live chat if you’d like, and we’ll carefully investigate your situation.

Dear customer,

Thank you for your feedback. We are sorry to hear that you had such a negative experience with our service. We have contacted you by telephone and cancelled the shipment. The package has now been returned. The order has therefore been cancelled and the full amount has been refunded to you.

Kind regards,
Team Deloox