Mariano Caffarelli

Ireland

Reviews

Review of Financial Health

Review of Panda


Rated 4 out of 5 stars

Waiting Time and Customer Service

Waiting Time and Customer Service

First, I want to highlight how well I was attended by Mark. Such a great guy. He solved my issue; and he was so gentle and nice. Absolutely a great employee.

However, in regards of the waiting time to contact customer service, that was a hard thing. I was on the phone at least 25 mins. I guess, that is something to be solved.

To sum up, It may happen one has to wait a long time to get to customer support service. But the quality of Mark was outstanding. Cheers.

12 December 2023
Unprompted review

Reply from Panda

Thank you for this excellent review, Mariano! We will be sure to pass this over to Mark's manager! We appreciate your patience while we work to improve our call times.

Review of Cruceros SoloCruceros.com


Rated 5 out of 5 stars

Experiencia Cruceros

Desde que hemos iniciado los tramites con esta empresa, Belen Puente, asesora de ventas, siempre nos ha atendido a la brevedad, de forma clara y amable. Puedo completamente recomendar esta empresa, no solamente por la calidad al cliente, sino por la conveniencia de precios (Nuestra experiencia es un MSC Lirica para cuatro personas). Sin duda, volveria a utilizar este servicio.

15 April 2023
Unprompted review

Reply from Cruceros SoloCruceros.com

¡Muchas gracias por compartir tu opinión Mariano! Estamos muy contentos de tener clientes que depositan su confianza en nuestra agencia. ¡Esperamos poder ayudarte a gestionar tus próximas vacaciones!
El equipo de SoloCruceros.com