Hazel

Excellent customer service from the amazing Aoife at Drumkeen Retail Park, Belfast. She was so friendly, helpful, and full of brilliant suggestions for my bedroom — I followed her advice and I’m absolutely delighted with the results. I saw her several times and every visit she was just as helpful and welcoming. Five stars doesn’t do her justice; she’s simply superb! 🌟Thank you.

I wouldn’t have booked our first cruise as a family with Iglu if it hadn’t been for the exceptional service from Josie D. She was so friendly, helpful and reassuring — I genuinely felt looked after every step of the way.

She kept every promise, called when agreed, and made sure I was fully informed throughout the whole process. I always knew she was only a phone call or email away.

Josie is, without question, the best travel agent I’ve ever dealt with. Five stars don’t come close. She is absolutely A‑M‑A‑Z‑I‑N‑G.

I’d be grateful if this could be shared with Josie’s manager, as her outstanding service truly deserves to be acknowledged.

Thank you, Josie D — truly, from the bottom of my heart.

Excellent customer service from Hana (Forestside branch, Belfast) - she was so helpful and knowledgeable and could not do enough to assist. Thank you Hana for making my visit so enjoyable 👏

Spoke to a wonderful Scottish advisor (Erin H - unfortunately cannot give her full name but hopefully she will see this!) who was able to assist in relation to an email I'd received. Lovely & friendly (unlike the not as friendly male who answered before I got cut off - but didn't catch his name).

Absolutely fantastic service delivered by NI Parcels. Every single member of staff I spoke to was so friendly & helpful. Very competitive rates & kept up to date throughout the process. Could not fault the service in any way & would highly recommend. Thanks again, Hazel

Offer discounts to loyal customers rather than only refer a friend - especially as cost has significantly increased.

Staff - friendliness & expertise. Sorry didn't get the guy's name @ Connswater but he was brilliant & so helpful!

Very helptul & knowledgeable staff - couldn't fault!