Kayla

Since august last year unable to sort our account and meter. Polite enough but where have all the properly trained people gone. Was told it was sorted and we were on EV tariff but when I checked today the lower overnight tariff has been completely removed so we are in a worse position than before. Now paying full rate 24/7. Apparently an engineer has to physically look at the meter which will be end of feb in case there is a problem with the meter. Actually it was working ok before you tinkered with it remotely. You only had to change the night rate hours. Don’t understand why you can just remotely put the night rate back on. Very frustrated. Spent hours on the phone trying to sort this. UPDATE Despite them contacting me about this post no one has contacted me about the specific issue !

What is the point of these people. They sound totally disinterested.

Decide not to take advantage of the cheap tickets as didn’t really have the budget for 100+ paintballs per person. Epic were very understanding and refunded within a few days without any hassle. Only gave 4 stars as we didn’t actually go paintballing.

It’s not clear on the packaging that these wipes are not flushable. Under certain conditions they may breakdown but after a few months in a glass of water (which is now actually turning green) there has been little to show that the wipe will break up. But of a shame really.