GD

Gemma Davidson

United Kingdom

Reviews

Review of nutribullet UK

Rated 5 out of 5 stars

Excellent customer service today

Excellent customer service from Nimmy today who sorted out an issue with a faulty Nutribullet quickly and efficiently. I will now always order with them direct after a very frustrating experience trying to get this sorted with Argos.

15 July 2026
Unprompted review

Reply from nutribullet UK

Thank you so much for your kind words, Gemma.
We're thrilled to hear that Nimmy was able to assist you with your nutribullet issue quickly and efficiently. We always strive to provide excellent customer service, and it’s wonderful to know that we made a positive impact on your experience.
Many thanks, Michael

Review of Argos

Rated 1 out of 5 stars

Absolutely awful experience with Argos…

Absolutely awful experience with Argos customer service after a Nutribullet seal failed after just a few weeks. Very unhelpful and at first tried to tell me I had to contact the manufacturer until I pointed out that that wasn't the case according to the Consumer Rights Act 2015. People should be aware that if you order online with Argos but click and collect from a local Sainbury's then you have to go back to that store to sort out any issues. Very poor customer service indeed. Will not be ordering from them again

15 July 2026
Unprompted review

Reply from Argos

Hi Gemma, thank you for taking the time to give us this feedback!
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.

Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Review of Monica Vinader

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service from Mariam today - very kind and understanding and she went above and beyond to sort out a return for me. This is what customer service should be like - human and caring!

17 March 2026
Unprompted review

Reply from Monica Vinader

Hello there Gemma - Thank you, Thank you , Thank you for sharing such a kind review for our colleague Mariam and taking time to appreciate her support today as it truly is an example of what we love to do here best. Be Customer Care so we shall pass that along and at least you know if ever you need help again - we're here! Jordan, team MV x

Review of Prestige Flowers

Rated 2 out of 5 stars

Disappointing Flowers

Received flowers as a gift for a bereavement. Two out of the ten peonies died on the bud. Contacted Prestige Flowers, no apology, asked to send pictures which I did. Then asked to send time stamped images. Still no apology. These were not cheap flowers and their response has been very slow and disappointing. The real test of a company is when something goes wrong and so far Prestige Flowers have not lived up to their reviews. Disappointing.

20 June 2025
Unprompted review

Reply from Prestige Flowers

Hello Gemma,

Thank you for your review.

We apologize for any disappointment you experienced while interacting with our customer support team. I'm glad to see that this issue has since been resolved with the customer.

Kind regards,
Tom

Review of Wheelie Bike Shop

Review of musicMagpie

Rated 1 out of 5 stars

Really terrible service…would avoid.

Really disappointed with the service from musicMagpie. This is my first time selling a computer to them after reading all the positive reviews. However, courier never turned up after a day of waiting in and trying to contact customer service is hopeless. Just keep being sent the same automated emails. Would suggest you avoid. I will now use someone else.

28 October 2021
Unprompted review

Reply from musicMagpie

Hi Gemma,

Thank you for taking the time to leave a review, we are so sorry that your experience is not positive.

We are so sorry that you experienced a failed collection. All instances of a failed collection are flagged on our system and forwarded to the courier company to investigate. We do have a very good working relationship with this courier, as we currently have a successful collection rate of about 98%. I can appreciate that this does not make up for your failed collection and I’d like to assure you we do take these matters seriously. Thank you fro bringing this to our attention.

We have contacted you directly to attempt to re-book this collection for you, but sadly you have found another buyer.

Please accept our apologies for the upset and disappointment caused and we do hope this experience does not deter you from using our services again in the future.

Kind regards,
Rebecca
musicMagpie