Claudine

I was pleasantly surprised by the advice and support I received from the advisor, Luke. He was patient, extremely knowledgeable, and informative, without being overwhelming. He showed genuine empathy, and because of his support, I now feel able to sort out my debts and maintain my finances moving forward.
There are many services out there, but this one truly stands out to me. Thank you, Luke, for going above and beyond my expectations.

Great service, would of gave co5 stars however my discount voucher didn’t work on checkout

I would definitely recommend this programme. The gentleman who runs it is very polite and extremely helpful. The laptops are in excellent condition and fully meet my family’s needs. I am very impressed with the overall service and support provided.

I had an issue with my battery, although the estimated was 2 hours the patrol came within 45 min. I was kept updated throughout, the patrol assistant was polite and thorough she was able to give advice about why my battery died and what to do to prevent that happening again. On whole great service begin to attend.

Very pleased with my Demi lashes & whispers, however I ordered a eyelash glue after two uses it finished not worth the money

I always order my false lashes from False Eye lashes uk, the lashes is of high standard/good quality, also a wide range to choose from, delivery is received within 2 days of placing order……I had to contact customer service on one occasion, the advisor was extremely helpful, polite and resolved my enquiy within minutes, all round very good service/products 👌🏾

Terrible service, paid for next day delivery 4 days later still waiting for my delivery. Delivery had my son school shoes, on contacting Evri advised parcel left in safe place, photo provided but not of a door, driver did not deliver the parcel. Fuming

On the 15th April my hot water and central heating stopped working. The 1st engineer did not investigate the issue instead he wrote the code of the LD screen, and ordered a valve which was the wrong part. Although, valve/cable constantly need replacing on the Violent boiler, Liberty engineers do not have spare stock on their vehicles. Instead they order from Wolsleys which take 1-2 weeks. What happened to Screwfix, Wickes, Travis Perkins?
Second Engineer came 27th April, but with the wrong lead. Who’s ordering the stock? Finally fixed on the 4th May by Chris, great asset to your company!
Complained on 3rd May 2022 reference 02558 advisor Kareen, about the service and cost I incurred for the 2-3 weeks to heat my house whilst in receipt of Universal Credit. I am disabled with severe respiratory and arthritis. My budget is limited, it cost an extra £17 per week to heat my home, and heat water.
To date I have had to chase the engineers
appointment, now I’m having chase for a manager to respond to my complaint. Avoid this company at cost. However if your a Harrow Council tenant be prepared to wait weeks if you have an issue with your heating or hot water.

Lovely delivery driver, polite, packages are delivered in good condition